Cisco Duo vs Microsoft Entra ID comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Duo and Microsoft Entra ID based on real PeerSpot user reviews.

Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Duo vs. Microsoft Entra ID Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great.""The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good.""The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period.""The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature.""We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX.""Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional.""The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use.""The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."

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"We have not had any formal issues with scalability.""The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services.""The features around permissions are excellent.""Two very important features in terms of security are governance and compliance through the Conditional Access policies and Azure Log Analytics.""The most valuable feature is the single sign-on, which allows any application that is SAML or OAuth compatible to use Azure as an identity provider for seamless sign-in.""The most valuable feature is Identity and Access Management. As an IT administrator, this feature allows me to manage access for users and groups.""The interface is well laid out and it is easy to navigate.""The most valuable feature of Microsoft Entra ID is its security options, where we can provide highly effective security for user accounts during authentication."

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Cons
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do.""The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system.""Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it.""The technical engineers in the first line of support should improve their knowledge.""We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo.""We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization.""For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version.""While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."

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"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications.""Azure AD could be more robust and adopt a saturated model, where they can offer unlimited support for a multi-cloud environment.""The SSO MyApps interface is very basic and needs better customization capabilities.""Azure AD does not support legacy authentication protocols, such as NTLM or Kerberos.""We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications.""Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it.""Azure Active Directory could improve by having an authentication service for laptops or desktop computers running Mac and Linux operating systems. They currently have authentication capabilities for Microsoft Windows. Having this capability would benefit people because in today's world everybody is working from the home environment.""In terms of stability, sometimes the more applications you integrate, the more it becomes a little bit unstable."

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Pricing and Cost Advice
  • "During testing we are allowed a certain number of licenses for free."
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • More Cisco Duo Pricing and Cost Advice →

  • "The licensing cost is a bit prohibitive."
  • "The licensing is really not clear unless you are a premium client."
  • "Licensing is easy."
  • "It is a really nice tool and we have a license for the more complex model."
  • "It is not too expensive."
  • "It's really affordable."
  • "I do not have experience with pricing."
  • "Licensing fees are paid on a monthly basis and the cost depends on the number of users."
  • More Microsoft Entra ID Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
    Top Answer:I am not aware of the pricing. There are two departments, and I don't have any information about them.
    Top Answer:It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
    Top Answer:The role-based access control can be improved. Normally, the role-based access control has different privileges. Each role, such as administrator or user, has different privileges, and the setup rules… more »
    Ranking
    2nd
    Views
    4,902
    Comparisons
    3,608
    Reviews
    43
    Average Words per Review
    758
    Rating
    8.9
    1st
    Views
    16,812
    Comparisons
    12,314
    Reviews
    92
    Average Words per Review
    865
    Rating
    8.7
    Comparisons
    Also Known As
    Duo Security
    Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
    Learn More
    Interactive Demo
    Overview

    Cisco Duo is a cloud-based access management platform that secures access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Microsoft Entra ID, previously known as Azure AD (Active Directory), is Microsoft's cloud-based identity and access management (IAM) solution. Designed to help organizations of all sizes manage user identities and create an intelligent security perimeter around their cloud and on-premise resources. Microsoft Entra ID or Azure AD is integral to the Microsoft 365 and Azure ecosystems. It provides a robust set of capabilities to manage users and groups and secure access to applications in a centralized, streamlined manner.

    Microsoft Entra ID (Azure AD) is a login system, morphing into a sophisticated identity and access management (IAM) solution for the modern, hybrid workplace. Imagine a single vault for all your digital keys – that's the essence of Entra ID's identity management. It acts as a central repository for user identities, encompassing usernames, passwords, and even additional attributes like department or employee role.

    These capabilities enabled simplified administration using a unified platform for adding, modifying, and deleting user accounts. Users no longer need to remember login credentials for a plethora of applications. Entra ID streamlines access by using the same identity across various cloud services and on-premises resources (if integrated). Centralized identity management allows for stricter enforcement of security policies and password complexity requirements across the organization.

    Authentication sits at the heart of the solution, ensuring only authorized users gain access to sensitive resources. It employs a multi-pronged approach:

    • Password Authentication: The traditional method of username and password is still supported, but Entra ID encourages stronger authentication methods.
    • Multi-Factor Authentication (MFA): Adding an extra layer of security, MFA requires users to verify their identity beyond just a password – through a code sent to their phone, fingerprint recognition, or a security key.
    • Single Sign-On (SSO): This user-friendly feature eliminates the need to enter credentials repeatedly. Users sign in once to Entra ID and gain seamless access to all authorized applications, boosting productivity.
    • Conditional Access Policies: Providing granular control over how and when users can access resources. Based on conditions like user role, location, device state, and the application being accessed, Conditional Access policies help ensure that only the right people under the right conditions can access sensitive resources.
    • Seamless Integration: Seamless integration with thousands of SaaS applications, Microsoft 365, and on-premises applications via Application Proxy or third-party identity bridges.
    • Advanced Security Reports and Alerts: Sophisticated security monitoring, reporting tools, and automated alerts. These features enable to identify potential security issues, such as atypical behavior or attempted identity attacks, allowing for swift remediation actions.

    For organizations with on-premises infrastructure, Microsoft Entra ID (Azure AD) offers hybrid identity options. This allows for a smooth integration between on-premises Active Directory and Entra ID, providing a consistent identity for users across both environments. It enables organizations to leverage their existing investments in on-premises infrastructure while taking advantage of cloud scalability and flexibility.

    In conclusion, Microsoft Entra ID (Azure AD) is a comprehensive IAM solution that addresses the complex challenges of managing and securing identities in a cloud-centric world. Its blend of ease of use, security, and integration capabilities makes it an essential component of modern IT infrastructure, supporting both operational efficiency and strategic business objectives.

    Additional links:

        Sample Customers
        Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
        Top Industries
        REVIEWERS
        Comms Service Provider13%
        Financial Services Firm10%
        Manufacturing Company8%
        Computer Software Company8%
        VISITORS READING REVIEWS
        Computer Software Company25%
        Government7%
        Financial Services Firm7%
        Manufacturing Company6%
        REVIEWERS
        Financial Services Firm14%
        Computer Software Company14%
        Educational Organization5%
        Non Profit5%
        VISITORS READING REVIEWS
        Educational Organization25%
        Computer Software Company12%
        Financial Services Firm9%
        Government6%
        Company Size
        REVIEWERS
        Small Business32%
        Midsize Enterprise21%
        Large Enterprise47%
        VISITORS READING REVIEWS
        Small Business28%
        Midsize Enterprise15%
        Large Enterprise58%
        REVIEWERS
        Small Business33%
        Midsize Enterprise14%
        Large Enterprise53%
        VISITORS READING REVIEWS
        Small Business18%
        Midsize Enterprise34%
        Large Enterprise48%
        Buyer's Guide
        Cisco Duo vs. Microsoft Entra ID
        March 2024
        Find out what your peers are saying about Cisco Duo vs. Microsoft Entra ID and other solutions. Updated: March 2024.
        765,386 professionals have used our research since 2012.

        Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Cisco Duo is rated 8.8, while Microsoft Entra ID is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". Cisco Duo is most compared with Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey, UserLock and Zscaler Private Access, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, Yubico YubiKey, CyberArk Privileged Access Manager and Auth0. See our Cisco Duo vs. Microsoft Entra ID report.

        See our list of best Single Sign-On (SSO) vendors and best Authentication Systems vendors.

        We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.