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Duo Security vs Microsoft Authenticator comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Duo Security and Microsoft Authenticator based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Duo Security vs. Microsoft Authenticator report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast.""The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us.""The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature.""It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money.""The most valuable feature is the ability for users to connect securely to the office using the VPN.""The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices.""It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company.""It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."

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"The solution adds an extra layer of security.""It enhances security, especially for unregistered devices. It 1000% has security features that help to improve our security posture. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does.""We have a history of all our authentications and excellent integration with the Microsoft solutions we use at our company. It runs smoothly in Windows and macOS.""It offers good Microsoft integration capabilities.""The solution is free to use and you can use it for every service.""It has been stable, and we haven't had any issues since we started to use it.""Don't delay implementing this solution, it's the best thing you can do for your identity protection."

More Microsoft Authenticator Pros →

"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them.""I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it.""I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services.""We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization.""One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it.""Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious.""Technical support could be improved. I don't think all support should have to go through an agreement.""They could just continue to add more integrations."

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"For the end users, it can be confusing if they have worked for another company that had the Authenticator app. It is tricky if they have already had the Authenticator app and then work somewhere else. If they have to download it again and use it again on their phone, it is something that gets complicated. I know how to get through it. They just need to uninstall and reinstall the application, but for them, sometimes, it is confusing.""It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access.""I want to see more features to improve security, such as integrated user behavior analysis.""Lacks integration between applications and phones.""Adding a new account can be tricky.""Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications.""The pricing is okay, however, it could always be better in the future."

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Pricing and Cost Advice
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • "Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
  • More Duo Security Pricing and Cost Advice →

  • "It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
  • "I would advise implementing the solution to VIPs and admins; it's affordable, effective, and efficient. I would say training staff on properly using the tool is also essential."
  • "I don't pay for it. Going by how I feel, I see the prices for any MFA solution going down because the more different alternatives there are, the cheaper things should be. Microsoft Authenticator app would be the preferred application, but there are too many ways to implement MFA. I don't know how much it cost, but the price should go down."
  • More Microsoft Authenticator Pricing and Cost Advice →

    Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure… more »
    Top Answer:The multi-factor authentication process and the geo-locking features are great.
    Top Answer:Our licensing fee is currently on an annual basis. There are two levels of support with Duo that we were considering. The first level of support is just the two-factor authentication — it doesn't do… more »
    Top Answer:It has been stable, and we haven't had any issues since we started to use it.
    Top Answer:It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it.
    Top Answer:Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    PhoneFactor, MS Authenticator
    Learn More

    Cloud-based user authentication vendor: authenticate with your phone, Duo mobile app, landline, or tokens with or without an internet connection. 

    Microsoft Authenticator is a multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication for an extra layer of security.

    Passwords can be forgotten, stolen, or compromised. With Authenticator, your phone provides an extra layer of security on top of your PIN or fingerprint.

    Protect all of your accounts with two-step verification. The app also helps you secure all of your online accounts by using the industry standard time-based OTP (one-time password) codes.

    Learn more about Duo Security
    Learn more about Microsoft Authenticator
    Sample Customers
    Threadless, Yelp, Etsy, Eventbrite
    Insight Enterprises, South Wales Police, Gwent Police, and Dyfed-Powys, Integrit, Turkiye Finans, Winnebago Industries, Globosat Programadora Ltda
    Top Industries
    Manufacturing Company13%
    Financial Services Firm13%
    Computer Software Company13%
    Outsourcing Company13%
    Computer Software Company18%
    Comms Service Provider14%
    Manufacturing Company6%
    Computer Software Company17%
    Comms Service Provider14%
    Financial Services Firm6%
    Company Size
    Small Business32%
    Midsize Enterprise25%
    Large Enterprise43%
    Small Business28%
    Midsize Enterprise17%
    Large Enterprise54%
    Small Business25%
    Large Enterprise75%
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    Duo Security vs. Microsoft Authenticator
    September 2022
    Find out what your peers are saying about Duo Security vs. Microsoft Authenticator and other solutions. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Duo Security is ranked 1st in Authentication Systems with 22 reviews while Microsoft Authenticator is ranked 3rd in Authentication Systems with 7 reviews. Duo Security is rated 8.8, while Microsoft Authenticator is rated 8.4. The top reviewer of Duo Security writes "Integrates with tons of applications, works seamlessly, and comes with excellent documentation". On the other hand, the top reviewer of Microsoft Authenticator writes "Enhances security, especially for unregistered devices, and is straightforward to set up for the admins". Duo Security is most compared with Fortinet FortiAuthenticator, Fortinet FortiToken, Okta Workforce Identity, UserLock and Yubico YubiKey, whereas Microsoft Authenticator is most compared with Fortinet FortiToken, RSA SecurID Access, Symantec VIP Access Manager, Fortinet FortiAuthenticator and PingID. See our Duo Security vs. Microsoft Authenticator report.

    See our list of best Authentication Systems vendors.

    We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.