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Druva Phoenix vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Cloud Backup
24th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (16th), SaaS Backup (13th)
NetApp Cloud Backup
Ranking in Cloud Backup
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (32nd), Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 1.2%, up from 0.8% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva Phoenix1.2%
NetApp Cloud Backup0.8%
Other98.0%
Cloud Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitively say that we have been able to make our people more productive by at least 30%."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The solution is great for companies that need backup capabilities."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"We chose the best one that works for us which was Druva Phoenix."
"Druva Phoenix is easy to use and easy to start with."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"NetApp Cloud Backup performance is good and they have beneficial technology."
"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"Scalability is very good."
"NetApp is our go-to storage platform because of its flexibility, adaptability, and the different types of protocols it provides."
 

Cons

"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"The product's pricing needs to be improved."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be."
"The cost of the product could be lower. The licensing fee is based on terabytes, which can add up quickly if you have a large capacity, but it can work well for both small and large customers."
"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."
"Integration and reporting could be improved."
 

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"NetApp Cloud Backup has a subscription-based model and it is paid annually."
"Cost could be lower."
"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."
"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
Manufacturing Company
14%
Construction Company
11%
Financial Services Firm
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
No data available
 

Questions from the Community

What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

CloudRanger
No data available
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Information Not Available
Find out what your peers are saying about Druva Phoenix vs. NetApp Cloud Backup and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.