

Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively.
Our team saves several hours weekly on backup operations and resolves incidents faster, with restore times improving by ninety percent or more, directly improving productivity and reducing downtime.
Technical support for Druva is excellent with a rating of 10.
Issues were resolved quickly, and the support team was proactive and helpful during both the implementation and ongoing operations.
The customer support from Druva is commendable.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Druva Data Security Cloud supports on-demand scalability across endpoints, SaaS apps, and multi-cloud workloads.
Druva Data Security Cloud is highly scalable because it is built as a 100% SaaS, cloud-native platform with a cross-services architecture.
One person can manage hundreds and hundreds of endpoints without any issues.
Over the past five years, I haven't experienced any issues or problems with Druva.
Druva Data Security Cloud is very stable, providing consistent backups and reliable recovery.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.
They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware.
There is not enough transparency on pricing.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The challenging part is that costs increase as data grows, which can become expensive for large environments.
Compared to other applications that we are paying for, Druva's pricing is fair.
Prices for the solution are quite high.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action.
Druva Data Security Cloud's backup reliability and error-free backups have helped my team day-to-day by offering highly reliable automated backups with minimal features, reducing manual intervention and ensuring consistent data protection.
With Druva's immutable, air-gapped backups, I had full confidence that our data was safe and untouched, no matter what happened in the environment.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Druva Data Security Cloud | 0.9% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
Druva Data Security Cloud is a cloud-based platform offering comprehensive data security and management for businesses. It provides features focused on data backup, recovery, archiving, and governance across cloud workloads (like Microsoft 365, Google Workspace, and Salesforce), endpoints (such as laptops and mobile devices), and virtual machines (VMs). Key functionalities include centralized management via a web-based console, automated backups and quick recovery, data archiving for compliance, threat protection with malware and ransomware detection, and data loss prevention (DLP). The platform is scalable and flexible, allowing customization to meet specific data volume and security needs.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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