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Dropbox vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
90
Ranking in other categories
Cloud Storage (3rd)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 7.9%, down from 12.0% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers great flexibility."
"Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...)."
"The solution is easy to use."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"It is very practical and so easy to upload and download files and carry on without my computer."
"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
"We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."
"The product's most valuable feature is storage."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Most of our customers are very fond of the upgraded smart user interface."
"Simplicity to roll out, features available, customization options."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"An SAP user can store documents directly into OpenText without a connector."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"The tool's most valuable features are document storage, security, and compliance."
 

Cons

"Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."
"I would like to see more storage included and more lessons on how to optimize it."
"The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage."
"One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive."
"The price is expensive for individual users."
"Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it."
"We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."
"The product could always offer more storage."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The response time is not effective, and the staff lacks adequate knowledge."
"The architecture needs improvement, as it's complex."
"The solution should work better with partners and be more developer-friendly."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The initial setup can get really complicated, and it takes time."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
 

Pricing and Cost Advice

"A bigger discount for existing users would be appreciated."
"We pay for the license yearly."
"I don't pay any licensing costs."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"The solution is paid for annually."
"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."
"I was using the free version of the product."
"There is a subscription-based pricing model and I pay monthly."
"OpenText Extended ECM is an expensive solution."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The solution is expensive."
"The product is pricey."
"The tool's pricing is confusing to the end customer."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The total cost of the product will vary on the capabilities required"
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Top Industries

By visitors reading reviews
Educational Organization
59%
Computer Software Company
5%
Financial Services Firm
4%
Construction Company
3%
Government
14%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Dropbox vs. OpenText Extended ECM and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.