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Dropbox vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
90
Ranking in other categories
Cloud Storage (5th)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 7.7%, down from 12.2% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers great flexibility."
"The solution provides great performance."
"I can use the cloud version for storage and easy retrieval."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"It is very practical and so easy to upload and download files and carry on without my computer."
"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
"I use the product to open files."
"Dropbox's most valuable features are ease of use and performance."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"We can configure the solution with any industry's products per customer requirements."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
 

Cons

"They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."
"The search could be made more intuitive."
"The solution could provide more capacity for free."
"Dropbox could be improved by reducing the storage price."
"I cannot edit a document at the same time as another user."
"DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
"If someone manages a large amount of data, they will need more storage, which they must purchase."
"One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive."
"The solution's performance, stability, and consistency could be improved."
"The cost of the product could be improved."
"The response time is not effective, and the staff lacks adequate knowledge."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The solution should work better with partners and be more developer-friendly."
 

Pricing and Cost Advice

"I don't pay any licensing costs."
"Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs."
"A bigger discount for existing users would be appreciated."
"I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient."
"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."
"There is a subscription-based pricing model and I pay monthly."
"A basic version of Dropbox is available for free with a paid subscription from Microsoft."
"The subscription could be cheaper."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The tool's pricing is confusing to the end customer."
"The total cost of the product will vary on the capabilities required"
"OpenText Extended ECM is an expensive solution."
"The product is pricey."
"The solution is expensive."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"Both Open Text ECM and IBM File share are expensive."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
4%
Financial Services Firm
3%
University
3%
Government
14%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Dropbox vs. OpenText Extended ECM and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.