Dropbox vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Number of Reviews
85
Ranking in other categories
Cloud Storage (4th)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
13th
Average Rating
7.8
Number of Reviews
19
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of June 2024, in the Content Collaboration Platforms category, the mindshare of Dropbox is 8.3%, down from 14.0% compared to the previous year. The mindshare of OpenText Extended ECM is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
Cloud Storage
5.6%
Enterprise Content Management
11.4%
 

Featured Reviews

SS
Dec 7, 2023
Provides good stability, but the data recovery feature for the free version needs improvement
I use Dropbox to store files and pictures The application helps free up storage space on my phone. I mostly have all the data in Dropbox. The product's most valuable feature is storage. The product's data recovery feature for the free version needs improvement. Once, I had lost all the data.…
VijaySharma - PeerSpot reviewer
Oct 20, 2023
Useful for document management purposes but needs to improve user interface
We use OpenText Extended ECM for our document management purposes.  We help clients to upgrade and migrate. Without the product, we wouldn't be in business.  OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the biggest thing is version history. I can easily go back and view older versions."
"The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
"The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
"I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
"Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
"I can use the cloud version for storage and easy retrieval."
"It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
"The solution is easy to use."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The engineering document management system is one of the most valuable features."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Most of our customers are very fond of the upgraded smart user interface."
"Simplicity to roll out, features available, customization options."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
 

Cons

"While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
"I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."
"The product must provide users with the ability to edit and modify documents."
"The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."
"They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."
"DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
"The architecture needs improvement, as it's complex."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"User interface needs improvement (at least in the version we are using, desktop client)."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
 

Pricing and Cost Advice

"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"There is a subscription-based pricing model and I pay monthly."
"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
"The product is free up to a certain limit."
"Given the price and limitations, there are more competitive options available."
"I believe I pay around $5 per month for the license."
"Dropbox is one of the cheapest tools in the market."
"A basic version of Dropbox is available for free with a paid subscription from Microsoft."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"OpenText Extended ECM is an expensive solution."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The product is pricey."
"The tool's pricing is confusing to the end customer."
"The total cost of the product will vary on the capabilities required"
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Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
6%
University
4%
Government
4%
Government
14%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Sometimes, the startup can be a bit slow, which is slightly irritating, but otherwise, I don't really struggle with it at all. So, the performance could be faster.
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the lo...
What needs improvement with OpenText Content Suite Platform?
We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both ...
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
 

Learn More

 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Dropbox vs. OpenText Extended ECM and other solutions. Updated: June 2024.
789,577 professionals have used our research since 2012.