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Domo vs IBM Planning Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Domo improves efficiency and decision-making, yielding variable financial returns and competitive advantages through data insights and process automation.
Sentiment score
6.8
IBM Planning Analytics boosts budgeting productivity but faces challenges from rising costs, prompting some companies to explore alternatives.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
 

Customer Service

Sentiment score
6.7
Domo's customer service is generally praised for friendliness and professionalism, though communication speed and clarity need improvement.
Sentiment score
6.0
IBM Planning Analytics support is positive, yet response times vary; documentation, training, and multi-level support are valued.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
We have a multi-level support system, with the initial level handled by the company we bought the license from and subsequent support from IBM.
Instead, we rely on third-party partners recognized by IBM, who provide cost-effective support.
 

Scalability Issues

Sentiment score
6.3
Domo offers scalability and extensibility, but faces criticism for high costs, performance issues with large files, and storage limits.
Sentiment score
7.5
IBM Planning Analytics excels in scalability and real-time data, though complexity and pricing pose challenges for some users.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
Scalability is quite hard to implement in TM1, largely since the on-premise installation chosen back in 2014.
Scalability is straightforward but it is pricey since it's a SaaS model priced per user.
 

Stability Issues

Sentiment score
6.8
Domo is reliable with minimal downtime, fast data handling, efficient support, but minor performance and connectivity issues exist.
Sentiment score
7.7
IBM Planning Analytics is stable and reliable, praised for robustness, supporting budgeting in various industries with few issues.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
This stability is really important as we use it for budget calculation, which is time-consuming.
 

Room For Improvement

Domo needs improvements in data integration, visualization flexibility, pricing, support, user interface, and accessibility for non-technical users.
IBM Planning Analytics needs improved integration, pricing, visualization, user interface, functionality, automation, design, speed, and predictive analytics support.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to.
IBM's visualization needs significant improvement.
 

Setup Cost

Domo's pricing is high, offering flexibility and features, but can become costly with additional charges for services.
Enterprise IBM Planning Analytics has setup costs from consulting fees and varied licensing, offering market-standard ROI and compatibility.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
TM1 is quite expensive, and I'd rate the pricing as an eight out of ten.
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly.
 

Valuable Features

Domo offers ease of use, data integration, visualization, and AI-driven insights, allowing scalable, self-service analytics without extensive coding.
IBM Planning Analytics enhances planning with flexible design, Excel integration, sandbox testing, machine learning, and user-friendly interface.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
Its stability helps controllers win time in their planning processes.
It also integrates machine learning and AI engines, enabling us to use algorithms for inventory forecasting which optimizes our inventory and replenishment rates.
 

Categories and Ranking

Domo
Ranking in Business Performance Management
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
Data Integration (24th), BI (Business Intelligence) Tools (6th), Reporting (8th), Data Visualization (7th)
IBM Planning Analytics
Ranking in Business Performance Management
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Performance Management category, the mindshare of Domo is 1.9%, up from 1.7% compared to the previous year. The mindshare of IBM Planning Analytics is 6.3%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
IBM Planning Analytics6.3%
Domo1.9%
Other91.8%
Business Performance Management
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
Gnanavel-Chakkarapani - PeerSpot reviewer
Can easily create dashboards and helps businesses improve forecasting accuracy
The product has improved our company's forecasting accuracy since it serves as a very useful tool for our sales and controller teams as they easily get to enter the inputs using views in TM1, which gets loaded into our main database. If there are sales team members in different parts of the world, like in Hong Kong and Singapore, they may prefer to use IBM Planning Analytics, which is easy to use when compared to the Excel tool. Speaking about planning analytics and data analysis, I would say that our company used to use IBM Cognos Analytics for reporting, where we used to use Cognos Dynamic Cubes so that users can easily use its drag and drop features while getting to see the data for which the users had to wait for two to three minutes prior to its use. In our company, tons of data are loaded into the memory, and users can use Cognos Dynamic Cubes to analyze data and understand it. The AI capabilities of IBM have benefited our planning strategy as they are very useful for business. The tool allows the easy creation of dashboard reports using AI capabilities. No technical knowledge is required for business use cases. It is possible to integrate the product in scenarios where some new integrations are available. I remember that my company used Azure Data Factory to connect Azure, Oracle, and IBM WebSphere Application Server. When it comes to IBM Planning Analytics, it is complex to integrate it with LDAP and or any other authentication tool offered by Microsoft. In our company, some users like to integrate IBM Planning Analytics with the common LDAP or Microsoft AD, which we currently use for all our applications. The authentication part is difficult to configure with IBM Planning Analytics. The maintenance of the product is easy. My company has scheduled maintenance on the product every week, especially during forecast times, so that memories automatically lapse and users can freely access their servers. The use of the tool has had an impact on collaboration within our company's planning team since everyone knows how to easily access the data and publish the results. I recommend the product to those who plan to use it. I rate the tool a nine out of ten.
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Top Industries

By visitors reading reviews
University
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
17%
Manufacturing Company
11%
Retailer
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise20
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
What do you like most about IBM Planning Analytics?
The most valuable features of IBM Planning Analytics for streamlining planning processes include a unified database where all data are centralized.
What is your experience regarding pricing and costs for IBM Planning Analytics?
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly. Comparatively, IBM rates may be better than those of competitors, such as Hyperion ( /pro...
What needs improvement with IBM Planning Analytics?
IBM is behind competitors like Tableau ( /products/tableau-reviews ) and Power BI in terms of visualization. Their visuals are less innovative and practical with fewer varieties. IBM's visualizatio...
 

Comparisons

 

Also Known As

corda
Cognos TM1, IBM Cognos TM1
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
Find out what your peers are saying about Domo vs. IBM Planning Analytics and other solutions. Updated: September 2025.
870,623 professionals have used our research since 2012.