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DocuWare vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Content Collaboration Platforms
33rd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (24th), Cloud Storage (50th), Document Management Software (7th)
Microsoft 365 Business
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 1.0%, up from 0.1% compared to the previous year. The mindshare of Microsoft 365 Business is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.8%
DocuWare1.0%
Other96.2%
Content Collaboration Platforms
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"It's strictly in the cloud, so the company doesn't need to invest in hardware to install their Active Directory. So I find that it's a cost-effective alternative."
"The installation and deployment are easy to undertake, as we already have a Microsoft package."
"As the solution is cloud-based, we are using the latest version; the solution is very useful and we typically use it for Microsoft Outlook and Word."
"I like the ease of use."
"I rate Microsoft 365 Business a 10 out of 10."
"The good thing about 365 is the accessibility and file storage."
"The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems."
"The setup is straightforward."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"I'm using MacBook Pro, and the performance of Microsoft Teams is disastrous. It is really unusable."
"It would be ideal if there were fewer features. I'd like it better if it had a watered-down version where you didn't have to have all of this extra stuff included."
"The price could always be better. I live in Turkey, our economy is not very good."
"It would be ideal if they could improve the cybersecurity of the endpoints, and to provide pictures of new zero-days cybersecurity threats as soon as possible."
"Excel hangs many times, especially when we have equations. Excel is very heavy on the hardware, and it needs powerful hardware. I hope they can enhance the performance of Excel. Other products are working well, except for Excel."
"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
"They should simplify breakout rooms a bit."
"For the end-user, it's always nice if the product is cheaper, especially for home use."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products."
"The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement."
"It is expensive, and its price can be better."
"The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra."
"We are on an annual license for the solution. The solution could be cheaper overall."
"Everything is offered as a bundle package."
"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."
"Microsoft 365 Business is inexpensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
8%
Construction Company
19%
Marketing Services Firm
9%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about DocuWare vs. Microsoft 365 Business and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.