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DocuWare vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Content Collaboration Platforms
33rd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (24th), Cloud Storage (50th), Document Management Software (7th)
Microsoft 365 Business
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 1.0%, up from 0.1% compared to the previous year. The mindshare of Microsoft 365 Business is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.8%
DocuWare1.0%
Other96.2%
Content Collaboration Platforms
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"It is easy to use and user-friendly. Its performance is also good."
"The solution is very easy to use, has some very good applications, is stable with good performance, scales well so a company can easily expand it, and the technical support is very good, helpful, and reliable."
"Microsoft 365 Business has an abundance of features."
"The return on investment is very high for companies whose work is based on communications."
"This is a good product that meets all of my requirements."
"I like the ease of collaboration and the ability to share documents; these days it's essential that people have the tools to really sync up and work together, and it's a perfect fit."
"We are using Microsoft 365 Business for our organization's productivity and use many of the applications in the package, such as Outlook, Excel, and Word, and additionally we use it for collaboration."
"One of the most valuable features of the solution is that it can be quickly procured and installed."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"Microsoft Teams for Mac isn't quite good enough yet. Until they find a way of allowing you to send your compute audio during a Teams meeting it is useless as a presentation training tool."
"The price could be better."
"Microsoft 365 Business could improve by being more secure."
"The time synchronization with the internet could be better, as well as the application architecture."
"Business 365 could potentially affect compliance with local and industry-specific regulations."
"It is a little hard to use. It could also be cheaper."
"From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use."
"The initial setup is slightly complex."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"It could be cheaper. It's cloud-based, and we pay a yearly subscription."
"It is quite expensive."
"It has a subscription-based model, so we need to procure as many licenses as required as part of an enterprise agreement. It is a little bit expensive. It is definitely a bit more expensive than other solutions that are on-premises. It is also expensive as compared to the cloud-based solutions from other companies. However, when we look at the ease of use of the product and the adoption by the users, its cost can definitely be considered as comparable to other products. The features that we get in this solution are not available in solutions from its competitors."
"Microsoft 365 Business is an expensive solution."
"Licensing fees are paid annually."
"They offer corporate subscriptions for the platform. We have to renew it yearly."
"As a customer, I would like the licensing fees should be cheaper."
"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
8%
Construction Company
19%
Marketing Services Firm
9%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about DocuWare vs. Microsoft 365 Business and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.