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Digital Shadows vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Shadows
Ranking in Digital Risk Protection
8th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of July 2026, in the Digital Risk Protection category, the mindshare of Digital Shadows is 3.6%, down from 5.8% compared to the previous year. The mindshare of Proofpoint Email Protection is 2.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection2.8%
Digital Shadows3.6%
Other93.6%
Digital Risk Protection
 

Featured Reviews

DavidJones7 - PeerSpot reviewer
Head of Content at Pharmaflow
Has required additional context for alerts but supports monitoring impersonation and threat activity effectively
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detail on their history, when it was used or how it was misused. Those further details would be really helpful, but the information we receive is basic, such as when it was last registered and when it was updated, without more insight about the malicious factors. For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark. We have escalated many times, but we do not receive solid responses from them in terms of fixes. Digital Shadows should focus on the engineering side rather than the support aspect because support is there to help us get updates, but in terms of quick fixes, it is not as responsive. The need for improvement lies more with the engineering part in fixing issues, which is linked to support.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Digital Shadows helps our organization identify and mitigate cyber threats through their crawling of the internet, gathering information, pivoting it, and then sending those alerts to us which we monitor from our SIEM tool."
"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"Proofpoint Email Protection is a strong and reliable solution for defending against advanced email threats, especially phishing and targeted attacks."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"Considering Proofpoint Email Protection's end-to-end visibility in email threats, focusing on both the email and the person, it accomplishes what automation does in half the human work."
"The stability is good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"The pricing is great, it has a nice interface, the features are very good, the stability is very good, and the solution is scalable."
"It's very good at identifying threats."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"I recommend all of my customers to migrate and start using Proofpoint as it is secure, minimizes risk, and eliminates phishing attacks."
 

Cons

"For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark."
"The solution doesn't pick up all the brands of the URLs."
"The solution doesn't pick up all the brands of the URLs. I have a relatively small company name, however, the solution still misses a certain number of URLs with my company's name in it that are impersonating websites. It's not very comprehensive, to be honest."
"Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The solution could be improved with the addition of PLP and email encryption features."
"Pricing for the platform could still be cheaper."
"As far as visibility goes, it is definitely attainable, but additional appliances must be purchased for Proofpoint. I would rate visibility at approximately 50 to 60 percent."
"The product's deployment is complex and requires technical knowledge."
"The largest complaint that we hear from our customers is that there is no local support."
 

Pricing and Cost Advice

Information not available
"Proofpoint Email Protection has comparable pricing."
"I rate the price of Proofpoint Email Protection a four out of five."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"In general, the pricing is competitive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Engineering Company
7%
Computer Software Company
7%
Outsourcing Company
6%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

What is your experience regarding pricing and costs for Digital Shadows?
Regarding the cost of Digital Shadows, I think prices are a bit higher. The information provided is already available; some of it is paid information. However, considering all the information they ...
What needs improvement with Digital Shadows?
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detai...
What is your primary use case for Digital Shadows?
Our main use cases for Digital Shadows are mainly using it for threat intel. For instance, we have our domain listed on Digital Shadows. Whenever we see any sort of impersonation domain registratio...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
I am not informed about the pricing, setup costs, or licensing as it is handled by a different team. I come from a technical perspective.
What needs improvement with Proofpoint Email Protection?
For improvement, the dashboard of Proofpoint Email Protection needs some enhancement. Currently, we are using multiple dashboards, and it would be beneficial if everything was integrated. A single ...
What is your primary use case for Proofpoint Email Protection?
In our environment, we are using Proofpoint Email Protection for inbound email protection as a primary gateway, while Microsoft 365 serves as the secondary gateway. In the primary gateway, it scans...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Accenture, Pret A Manger, Human Rights Watch
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Digital Shadows vs. Proofpoint Email Protection and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.