No more typing reviews! Try our Samantha, our new voice AI agent.

Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else."
"The solution has excellent technical support."
"We personally enjoy the feature of the data protection there with Dell PowerProtect Data Domain."
"Short backup window has made a difference in the way my organization functions."
"It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
"It securely protects data against threats like Trojans."
"The tool's performance is very good. DD Boost can improve its performance and backup."
"Dell PowerProtect Data Domain is a perfect solution and is completely perfect for enterprise-class customers when the data size is huge and needs to be stored in terabyte or petabyte form."
"Basically, half of my day is saved because of the email notification and alerts."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"The best feature of the solution is the user interface."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The compression and deduplication features have helped to save on storage costs."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
 

Cons

"Regarding the pricing for Dell PowerProtect Data Domain, it is expensive. For small clients, it is very expensive."
"There is a challenge when it comes to data recovery; the recovery window can exceed four to eight hours if you're dealing with backups older than five or ten years."
"We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
"The pricing should be adjusted."
"There needs to be better ease of use with like APIs and automation and things of that nature."
"I have not really noticed any drawbacks or downsides other than the price."
"I would not recommend this solution to others."
"I would like to see integration with public cloud."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It would be nice if you could deploy the agent without having to reboot."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
 

Pricing and Cost Advice

"On a scale where one represents high price, and ten represents low price, I rate the solution a five, which means that the solution is of medium pricing."
"Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"In Naira it was twenty-five or twenty-seven million (approximately $75,000 USD) for the implementation and maintenance cost for three years."
"Becoming more expensive."
"The product is expensive."
"We usually buy products at the end year, and the license is included."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
report
Use our free recommendation engine to learn which Deduplication Software solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise48
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My main use case for Dell PowerProtect Data Domain is backup. We utilize it to back up all of our data from our credit card domain application.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
My experience with pricing, setup cost, and licensing is adequate; Dell is not the cheapest, but it is also not the most expensive.
What needs improvement with Dell PowerProtect DD (Data Domain)?
To improve Dell PowerProtect Data Domain, I would suggest that we take a look at how we also store AI data as needed.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: September 2026.
913,924 professionals have used our research since 2012.