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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
102
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can scale up to one petabyte right now. It's very good for enterprise-level organizations."
"We are very satisfied with this solution. It's easy to use and efficient."
"Dell PowerProtect Data Domain has positively impacted my organization by achieving remarkable outcomes, including storage efficiency of 10:1 to 50:1 deduplication that drastically reduces physical disk purchases."
"The most valuable features of Dell PowerProtect DD are ease of use and deduplication."
"The specific algorithms of backups of the data deduplication are very good."
"My advice about Dell PowerProtect Data Domain is straightforward: I recommend this product to all clients, because it provides the best deduplication, compression, and security."
"It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
"It's a stable, reliable product; it doesn't crash or freeze, there are no bugs or glitches, and the performance is good."
"It is very easy to use, and it saves hours on each restore."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"The most valuable feature is the disaster recovery process from the data center."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Quick and easy backups for all of my servers."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
 

Cons

"The pricing model needs to be improved."
"In terms of improvement for Dell PowerProtect Data Domain, I suggest that the licensing structure could be clearer, as it is difficult to understand how capacity relates to the license capacity, which is not very transparent."
"The price is quite high; this product is not considered cheap."
"Dell PowerProtect DD should come out with its own system so we do not have to use Data Domain. For example, something similar to what Symantec has done."
"We would like faster instant recovery."
"The licensing model was the biggest concern for our company, but the poor support after the initial implementation is of equal concern."
"Local support is necessary because while some aspects are well-handled, others require attention."
"Its management can be improved."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"It's very expensive which is why I want to drop it."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"It would be nice if you could deploy the agent without having to reboot."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"Most people may just find that it is undesirable to pay per call."
 

Pricing and Cost Advice

"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"Its price is reasonable."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"The cheaper device costs around $70,000."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise44
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I use Dell PowerProtect Data Domain for backup storage and target storage backup.
What needs improvement with Dell PowerProtect DD (Data Domain)?
The only improvement I see for Dell PowerProtect Data Domain is pricing. The issue I experienced is primarily with support rather than the product itself. The product is rugged and runs smoothly, b...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: August 2026.
908,834 professionals have used our research since 2012.