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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my experience as an integrator, I can say the biggest advantage of Dell PowerProtect Data Domain is the simplicity in terms of management and also the deduplication when it comes to data compression."
"Dell PowerProtect Data Domain has impacted my organization positively because most of my use cases are required, so it is useful for my organization."
"The specific algorithms of backups of the data deduplication are very good."
"The features of Dell PowerProtect Data Domain that I value the most include the simplicity of deployment, which is one key feature, and the data reduction we achieve on our appliances compared to other solutions."
"The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NVMe and SSDs. By transitioning to NVMe and SSDs, backups have become much faster. The tool's backup restoration is faster compared to other tools."
"If my business said that they were going to change to a different backup product, I'd be looking for another job because I wouldn't trust my data with anything else."
"The deduplication and compression capabilities of Dell PowerProtect Data Domain are powerful compared to other vendors such as HP StoreOnce."
"Dell PowerProtect Data Domain has impacted my data protection processes positively, and it remains the best solution for my needs."
"It is very easy to use, and it saves hours on each restore."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"It has surpassed our expectations time and time again."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"Quick and easy backups for all of my servers."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
 

Cons

"The cost is high now due to things such as SSD and memory prices being high in the current time."
"We encountered data loss during the configuration process."
"They should reduce the CPC cost to customers. The product is becoming very expensive."
"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now."
"The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does."
"Integration with cybersecurity measures can be enhanced, particularly with ransomware protection."
"We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us."
"There is room for improvement in customer service and support. I would like to see faster response time."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"Most people may just find that it is undesirable to pay per call."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
 

Pricing and Cost Advice

"The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher."
"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive."
"Users have to pay a capacity-based licensing fee for the solution."
"The pricing is cost-effective for the solution"
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"Becoming more expensive."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"The pricing is on the higher end."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise28
Large Enterprise50
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect Data Domain is primarily used in my organization for disk backups. We use it for production systems so that we have a backup and can make use of other devices where the VTL handle...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
I have not had access to the costs of Dell PowerProtect Data Domain, so I could not tell you how my experience has been with the licensing, installation, and pricing costs.
What needs improvement with Dell PowerProtect DD (Data Domain)?
I think Dell PowerProtect Data Domain could be improved in terms of the integration with VTL, as I would like it to be a bit more accessible.
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Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, Veritas and others in Deduplication Software. Updated: October 2026.
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