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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that for backup and deduplication, this is the top product."
"The solution syncs immediately."
"It's deduplication and faster recovery that are the key features."
"I like the different features; we work closely with Dell on different products and features, which is why we use them all."
"It works within backup windows and has got good deduplication."
"We were able to minimize the service failure to 15 minutes approximately."
"The licensing model is the most valuable aspect of Dell PowerProtect DD"
"The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use, and it saves hours on each restore."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
 

Cons

"I need them to add the air-gapped technology to Dell PowerProtect Data Domain, as some other vendors have."
"Technical Support: Bad. The service left much to be desired, even with the proper support."
"The price is quite high; this product is not considered cheap."
"The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now."
"The cost is high now due to things such as SSD and memory prices being high in the current time."
"The price of the product is high."
"The model 3330 may need improvement."
"From a pricing perspective, it is quite high and very costly compared to other storage or backup solutions."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It would be nice if you could deploy the agent without having to reboot."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Most people may just find that it is undesirable to pay per call."
 

Pricing and Cost Advice

"It is expensive, but the performance and deduplication cover for the cost."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"The product is expensive."
"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"We usually buy products at the end year, and the license is included."
"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"I can't remember what the license costs are. They might be paid monthly or every two months."
"The pricing is on the higher end."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
Manufacturing Company
12%
Performing Arts
10%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise25
Large Enterprise44
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I use Dell PowerProtect Data Domain to take backups in the Data Domain.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
This is very good and it can be integrated with any third-party backup solution. I always recommend going with it if the customer is an enterprise customer or it is basically a big SMB. I always re...
What needs improvement with Dell PowerProtect DD (Data Domain)?
In terms of areas for improvement, I have not observed any significant issues with the product. The product is very good, and there are multiple options that I can use to utilize it in a perfect ma...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: May 2026.
896,692 professionals have used our research since 2012.