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Delinea Privileged Access Service vs TSFactory RecordTS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (18th), Privileged Access Management (PAM) (16th)
TSFactory RecordTS
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
User Activity Monitoring (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, up 2.9% compared to last year.
TSFactory RecordTS, on the other hand, focuses on User Activity Monitoring, holds 9.9% mindshare, up 6.1% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service3.0%
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
Other82.1%
Privileged Access Management (PAM)
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
TSFactory RecordTS9.9%
Proofpoint Insider Threat Management16.6%
Teramind13.4%
Other60.1%
User Activity Monitoring
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If somebody is looking for a straightforward PAM that is easy to deploy then I would recommend Centrify."
"The reporting is excellent."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The most valuable feature is the author's discovery of assets because it helps keep track of inventory."
"The privileged account management feature is what I like most."
"I recommend it to other organizations."
"Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA, with workflows that can be added for extra security, powerful auditing and reporting features, and easy Privileged Account Management, all backed by excellent support."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
 

Cons

"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"Although the interface is intuitive, it could be a little more user-friendly."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"The integration with sync could be improved."
"There needs to be a notification when a password is near expiration."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"Although the interface is intuitive, it could be a little more user-friendly."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"A built in utility that alerts when connections are made, either via RDP or ICA."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"The price of Delinea Privileged Access Service is average compared to its competitors."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The pricing is moderate."
"In addition to the license fees, we have to pay for the server and admin fees."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"It is sad that people with a limited budget won't be able to afford it."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
No data available
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
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Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
No data available
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
893,221 professionals have used our research since 2012.