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Idira Privileged Access Manager vs TSFactory RecordTS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Ranking in User Activity Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (4th)
TSFactory RecordTS
Ranking in User Activity Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the User Activity Monitoring category, the mindshare of Idira Privileged Access Manager is 15.9%, up from 11.4% compared to the previous year. The mindshare of TSFactory RecordTS is 6.1%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager15.9%
TSFactory RecordTS6.1%
Other78.0%
User Activity Monitoring
 

Featured Reviews

Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Centralized access has improved privileged control and visibility yet still needs better integrations
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creating access policies and quickly identifying unusual activities would make day-to-day administration more efficient. Stronger integration with existing identity data and secret management could be a significant improvement for Idira Privileged Access Manager. Deeper integration with cloud solutions would make it easier to correlate privileged access activity with other security events. I would also appreciate more flexible reporting and dashboards so administrators can swiftly see access patterns and unusual privileged access from a single view.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the high privileged accounts are managed by CyberArk at a regular frequency."
"CyberArk has resulted in a massive increase in our security footprint."
"Previously, we used to share passwords for service and normal admin accounts among team members. However, since we started managing it through the product, we've transitioned to individual admin accounts or implemented dual control for shared accounts. With dual control, exclusive checking and checkout options are available, and passwords are not stored in clear text anywhere in the credentials."
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"It has improved our organization by being able to consolidate several privileged access technologies into a unified tool, while session recording, auditing capability, and approval workflows allow a high degree of control over the organisation’s privileged access requirements for compliance purposes."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"It's been a fantastic product and it's been easy to use."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
 

Cons

"If you don't know the product well, it might not be easy to set up, because CyberArk has several modules."
"I would say there are scalability issues. After the solution is deployed, resizing it is difficult."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"The product is complex and requires extensive configuration."
"On-prem CyberArk is pretty expensive."
"We have had some performance and stability issues. We have had instances where things weren't as they should be, however, we worked closely with the development support teams once the issues were escalated and managed to find either a resolution or a workaround to stabilize the solution."
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting."
"It is currently a robust product, but we should be able to join together small components."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"The cost is high compared to other products."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"It's not a cheap application. It's very expensive."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The price of this solution is expensive."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overall costs depend on deployment size and licensing requirements.
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creat...
Ask a question
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Amazon Web Services (AWS), Idira by Palo Alto Networks, Proofpoint and others in User Activity Monitoring. Updated: October 2026.
920,336 professionals have used our research since 2012.