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Deepwatch vs LevelBlue Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepwatch
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (14th)
LevelBlue Managed Detection...
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Vulnerability Management (31st), SOC as a Service (3rd)
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.6%, up from 0.4% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
LevelBlue Managed Detection and Response4.1%
Deepwatch0.6%
Other95.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplify vms
Continuous monitoring has strengthened payment security and now reduces incident impact quickly
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time using MTTD and MTTR. There are areas that can be improved, such as every alert having a timestamp for detection time and acknowledgment. We observed the MTTR dropping from a few hours to under one hour after using Deepwatch, so baseline metrics can be enhanced. Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team. This can create too many alerts in a short amount of time, making it hard for our team to understand what to do. Additionally, the dashboard can be improved for better user-friendliness for end-users, requiring better visualization of MTTR, threat trends, and risk scoring. Improvements can also be made in more automated playbooks for automated response to common threats, and there is room for deeper integration capabilities, as integration with some internal tools may require additional effort.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deepwatch positively impacts our organization by reducing incident response time because previously, there was no mechanism to follow up on incidents, such as any security breach in the payment gateway, and it has reduced response time by 40 to 60 percent while significantly improving threat detection accuracy with 24/7 monitoring even after business hours."
"My advice would be to go ahead with the product because it really is a very good tool that adds a lot of value."
"The quick reaction and the ability to restore the state before within a short time are significant."
"Technical support is pretty decent with Alert Logic."
"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"Alert Logic MDR has positively impacted my organization as it has helped in detection of incidents and responding through our security team, who work around the clock."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"It fully integrates with our AWS environment, which is brilliant."
 

Cons

"Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us."
"Our ROI would probably be zero. We don't even use it."
"We cannot say we have seen a return on investment ROI-wise, but our first priority is to secure the endpoint."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"The setup process was complex."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
 

Pricing and Cost Advice

Information not available
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"Alert Logic has better competitive pricing than some of its competitors."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
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Top Industries

By visitors reading reviews
Construction Company
31%
Manufacturing Company
14%
Media Company
10%
Financial Services Firm
8%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What needs improvement with Deepwatch?
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time ...
What is your primary use case for Deepwatch?
Deepwatch provides continuous rest monitoring, detection, and response to protect our organization from cyberattacks. In our organization, Deepwatch's continuous monitoring and detection help us mo...
What advice do you have for others considering Deepwatch?
My advice for others considering using Deepwatch is that if someone has an application where security threats are common, especially in regions with strict security compliance requirements in Europ...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
 

Also Known As

No data available
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: October 2026.
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