

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Definitely, the return on investment has been massive.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
The customer support of Datto SIRIS is very high-level.
The speed of technical support was excellent.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
We have automated all our backups, so we do not encounter any issues with backup failures.
I haven't had any issues or seen any issues with the ones over the past four or five years.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Saying that it is the network is not detailed enough. We need more specific information about the network.
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
It's a high-level solution, and the price is correct for me.
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 1.9% |
| Datto SIRIS | 0.6% |
| Other | 97.5% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 94 |
| Large Enterprise | 202 |
Datto SIRIS is designed for efficient backup and disaster recovery, offering features that reduce downtime and streamline data management processes. Its strengths lie in rapid recovery and comprehensive reporting, making it a competitive option in the backup market.
Datto SIRIS provides an integrated approach to business continuity, focusing on minimizing downtime with robust backups and recovery systems. Key innovations include Instant Virtualization for rapid recovery, Inverse Chain Technology enhancing data integrity, and seamless integration with existing systems, including data protection during domain migrations. Challenges reported include Mac OS support, recovery speed, and initial cloud sync, though its strong ransomware protection and single portal management are notable advantages.
What features stand out in Datto SIRIS?In business environments, Datto SIRIS serves as a reliable tool for safeguarding data during migrations and ensuring continuous operation. It is commonly used for managing backups of servers, endpoints, and virtual machines, with features that support tech teams in monitoring and accessing devices remotely, particularly in organizations using M365 SaaS backups.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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