

BDRShield and Datto SIRIS are prominent competitors in the backup and disaster recovery software category. While BDRShield emphasizes affordability, Datto SIRIS appears to have the edge in terms of advanced disaster recovery features and user experience.
Features: BDRShield is known for automatic backup replication, MSP rebranding support, and its user-friendly design. Datto SIRIS, however, offers advanced disaster recovery, instant virtualization, and features like AI-powered Backup IQ with one-click recovery, which are well-recognized in user feedback.
Room for Improvement: BDRShield users have noted issues with support services, time zone difficulties in getting technical assistance, and the need for more robust hardware. For Datto SIRIS, critiques focus on the lack of Mac OS support, some large-scale virtualization limitations, and high costs for SMB clients.
Ease of Deployment and Customer Service: BDRShield supports various deployment environments including on-premises, private, public, and hybrid clouds. However, customer service reviews are mixed, with some users facing delays and language barriers. Conversely, Datto SIRIS primarily supports on-premises and hybrid cloud deployments and receives better initial feedback on technical support, despite some users experiencing longer response times.
Pricing and ROI: BDRShield is favored for being cost-effective, appealing to small businesses with limited budgets, though its pricing structure can be complex for some users. While Datto SIRIS is seen as offering high-level solutions, it is considered expensive, potentially deterring small and medium businesses despite its robust features. Both products exhibit potential ROI, varying with deployment specifics and individual user requirements.
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Definitely, the return on investment has been massive.
Not needing technical support is even better than good technical support.
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
The customer support of Datto SIRIS is very high-level.
The speed of technical support was excellent.
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
We have automated all our backups, so we do not encounter any issues with backup failures.
I haven't had any issues or seen any issues with the ones over the past four or five years.
There could always be little things that could still be fixed or improved for stability.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Saying that it is the network is not detailed enough. We need more specific information about the network.
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
It's a high-level solution, and the price is correct for me.
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
| Product | Mindshare (%) |
|---|---|
| Datto SIRIS | 0.6% |
| BDRShield | 1.0% |
| Other | 98.4% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 15 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
BDRShield offers seamless backup and recovery, catering to VMware and Hyper-V environments. It's designed for ease-of-use with high efficiency in data management and storage.
BDRShield offers a suite of capabilities designed for effective data protection and recovery. It is known for its user-friendly approach, allowing Java-free agentless backups, and high compression rates that optimize storage resources. central management provides straightforward setup and maintenance, reducing complications. Tailored to suit multi-tenant needs, it seeks to provide comprehensive backup solutions for managed service providers. Incremental backups and quick virtual machine recovery are standout features, alongside a focus on cost efficiency. While users find value in its core functionality, enhancements in customer support responsiveness and an intuitive dashboard are desired. Compatibility with technologies such as Red Hat Virtualization and improvements in data deduplication and cloud storage are areas of growth.
What are BDRShield’s main features?BDRShield is leveraged widely across industries to protect virtual and physical server environments. Its ability to back up crucial applications, databases, and files both on-premises and in the cloud makes it a versatile choice for various businesses. Small to medium-sized businesses benefit from file-level and image-level backups, ensuring data integrity across platforms like VMware, Hyper-V, and ESXi.
Datto SIRIS is designed for efficient backup and disaster recovery, offering features that reduce downtime and streamline data management processes. Its strengths lie in rapid recovery and comprehensive reporting, making it a competitive option in the backup market.
Datto SIRIS provides an integrated approach to business continuity, focusing on minimizing downtime with robust backups and recovery systems. Key innovations include Instant Virtualization for rapid recovery, Inverse Chain Technology enhancing data integrity, and seamless integration with existing systems, including data protection during domain migrations. Challenges reported include Mac OS support, recovery speed, and initial cloud sync, though its strong ransomware protection and single portal management are notable advantages.
What features stand out in Datto SIRIS?In business environments, Datto SIRIS serves as a reliable tool for safeguarding data during migrations and ensuring continuous operation. It is commonly used for managing backups of servers, endpoints, and virtual machines, with features that support tech teams in monitoring and accessing devices remotely, particularly in organizations using M365 SaaS backups.
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