Datto Remote Monitoring and Management vs LogMeIn Central vs TeamViewer Business comparison

The compared datto and GoTo solutions aren't in the same category. datto is ranked #5 in RMM , with an average rating of 9.0, and holds a 11.9% mindshare in the category. GoTo is ranked #15 in RMM , and holds a 3.2% mindshare. Additionally, 80% of datto users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Datto Remote Monitoring and...

Read 10 Datto Remote Monitoring and Management reviews

1,640 Views
1,312 Comparison Views

80% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

965 Views
598 Comparison Views

100% willing to recommend

TeamViewer Business

Read 87 TeamViewer Business reviews

6,369 Views
5,541 Comparison Views

91% willing to recommend

Datto Remote Monitoring and...

LogMeIn Central

TeamViewer Business

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Executive Summary

We performed a comparison between Datto Remote Monitoring and Management, LogMeIn Central, and TeamViewer Business based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 866,744 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Datto Remote Monitoring and Management	11.9%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	56.2%

Remote Monitoring and Management (RMM)

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	64.9%

Remote Monitoring and Management (RMM)

Remote Access Market Share Distribution
Product	Market Share (%)
TeamViewer Business	11.1%
Microsoft Intune	9.7%
Microsoft Remote Desktop Services	9.5%
Other	69.7%

Remote Access

Featured Reviews

Dario Caraponale

Founder at Strong security brasil

It's very easy to implement and create policies

Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Even when the connection to the server is lost, the monitoring continues without interruption."

"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."

"AEM support is great for Macs."

"The remote tool is nice. If a user needs assistance, I don't have to tell the user to do anything. I just ask the user if I can remote in, and 30 seconds later, I have remoted in. It has been really handy."

"The project management and task management features work well. It's a decent product in that regard."

"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."

"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."

"It has a single pane of glass, and it integrates well with other software."

More Datto Remote Monitoring and Management pros

"The initial setup was pretty straightforward."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"Using the product, we provide a quicker response when supporting customers."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"It is a scalable solution."

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

More LogMeIn Central pros

"It is fairly feature-rich and stable."

"I don't know of any performance problems with TeamViewer - generally, it's a stable product."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"The solution is scalable."

"The document control is quite good."

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"I recommend it as a solution for remote disk users."

More TeamViewer Business pros

Cons

"We would like to see a little more functionality when monitoring network devices, such as switches and routers."

"Be prepared to spend a lot of time on conversions if you have a lot of clients."

"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."

"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."

"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."

"The actual setup and the automation of their product are horrific. When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do. You pay for implementation, but they don't really do a whole lot to help you get it going. I know it does a lot more than what ours is set up to do, which is frustrating. When I've demoed other systems, their setup is so much better. When you pay for their setup, there is so much more, whereas I just feel like we didn't get a very good setup."

"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."

More Datto Remote Monitoring and Management cons

"Sometimes it just fails to load."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"They should provide intermediate device limit options for the users."

"It is easy to get locked out, which is something that needs to be improved."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"There are some screens that are just ugly and difficult to manipulate."

More LogMeIn Central cons

"The file transfer functionality crashes sometimes."

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"I would like to see TeamViewer support multiple platforms."

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"I'm not sure if they provide good quality audio alongside screensharing."

"TeamViewer has a legacy and may not be using the latest UI trends."

More TeamViewer Business cons

Pricing and Cost Advice

"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."

"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."

"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."

"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The price is a little high but it's competitive. The licensing process is fairly easy."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"The solution's price is reasonable."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

More LogMeIn Central pricing and cost advice

"We are not using the solution for commercial use therefore it is free to use."

"There is a free and paid version of this solution. I am currently using the free version."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"TeamViewer has multiple licensing options."

"The cost is in the thousands of dollars per year."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"I used the free version of TeamViewer."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

14%

Wholesaler/Distributor

Computer Software Company

Healthcare Company

Computer Software Company

10%

University

Educational Organization

Insurance Company

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	29
Large Enterprise	26

Questions from the Community

What needs improvement with Datto Remote Monitoring and Management?

We would like the ability to be able to mass push scripts and programs to several computers when we need to install t...

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What advice do you have for others considering Datto Remote Monitoring and Management?

I gave Datto Remote Monitoring and Management a rating of 10 out of 10 because it is smooth, easy to connect, and use...

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What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?

My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Comparisons

NinjaOne vs Datto Remote Monitoring and Management

Compared 16% of the time

ConnectWise RMM vs Datto Remote Monitoring and Management

Compared 15% of the time

N-able N-sight Remote Monitoring & Management vs Datto Remote Monitoring and Management

Compared 13% of the time

ConnectWise Automate vs Datto Remote Monitoring and Management

Compared 12% of the time

N-able N-sight RMM vs Datto Remote Monitoring and Management

Compared 2% of the time

More Datto Remote Monitoring and Management Competitors

Kaseya VSA vs LogMeIn Central

Compared 15% of the time

NinjaOne vs LogMeIn Central

Compared 15% of the time

ConnectWise RMM vs LogMeIn Central

Compared 10% of the time

Atera vs LogMeIn Central

Compared 10% of the time

ConnectWise Automate vs LogMeIn Central

Compared 5% of the time

More LogMeIn Central Competitors

TeamViewer Tensor vs TeamViewer Business

Compared 35% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

Skype for Business vs TeamViewer Business

Compared 5% of the time

Microsoft Intune vs TeamViewer Business

Compared 5% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 4% of the time

More TeamViewer Business Competitors

Product Reports

Buyer's Guide

Datto Remote Monitoring and Management

September 2025

Datto Remote Monitoring and Management report

Download Datto Remote Monitoring and Management product report

Buyer's Guide

LogMeIn Central

August 2025

Download LogMeIn Central product report

Buyer's Guide

TeamViewer Business

August 2025

Download TeamViewer Business product report

Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM

No data available

Overview

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru

Au Bon Pain, BELL (Building Educated Leaders for Life)

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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