Datto Endpoint Detection and Response (EDR) vs Heimdal Endpoint Security comparison

datto and Heimdal are both solutions in the Endpoint Detection and Response (EDR) category. datto is ranked #41, while Heimdal is ranked #37 with an average rating of 9.0. datto holds a 1.5% mindshare in EDR, compared to Heimdal’s 0.6% mindshare. Additionally, 66% of datto users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

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Executive Summary

We performed a comparison between Datto Endpoint Detection and Response (EDR) and Heimdal Endpoint Security based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR).

To learn more, read our detailed Endpoint Detection and Response (EDR) Report (Updated: March 2026).

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.5%, down from 2.2% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Heimdal Endpoint Security	0.6%
Datto Endpoint Detection and Response (EDR)	1.5%
Other	94.5%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface of the solution is sophisticated and straightforward."

"Cortex XDR is stable, offering high quality and reliable performance."

"It has pretty much everything we need and works well within the Palo Alto ecosystem."

"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."

"Cortex XDR by Palo Alto Networks should be a stable solution."

"They did what they said. This solution could apply to any scenario."

"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."

"Cortex is a very good total solution on the endpoints."

More Cortex XDR by Palo Alto Networks pros

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"The insight that the solution provides is the most valuable aspect."

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The ease of deployment has been good."

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

"Heimdal is a very agile and lightweight solution."

Cons

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do."

"The product's pricing could be better."

"In an upcoming release, the solution could improve by providing hard disk encryption."

"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."

"Basically, they don't provide customer support tools just to investigate the logs."

"There are a large number of false positives."

"Product might have some bugs."

More Cortex XDR by Palo Alto Networks cons

"The inclusion of web filtering would be good."

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The solution should allow the automation of playbooks."

"The deployment of the solution right now is terrible. We find it to be very bad."

"The solution could improve by having more deployment methods."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

"What we lack is granular USB control."

Pricing and Cost Advice

"Compared to CrowdStrike, Cortex XDR is an expensive solution."

"Our license will require renewal in August, after which the maintenance will continue as usual."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"It has reasonable pricing for the use cases it provides to the company."

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"The price is on the higher side, but it's okay."

"The price of the product is not very economical."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"Datto Endpoint Detection and Response is not an expensive solution."

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

Information not available

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Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Comms Service Provider

13%

Computer Software Company

12%

Manufacturing Company

Retailer

Construction Company

17%

Computer Software Company

12%

Comms Service Provider

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	48

No data available

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

See all answers

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

See all answers

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...

See all answers

What needs improvement with Heimdal Endpoint Security?

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...

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What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 8% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

SentinelOne Singularity Complete vs Datto Endpoint Detection and Response (EDR)

Compared 16% of the time

CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR)

Compared 12% of the time

Microsoft Defender for Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 9% of the time

Intercept X Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 6% of the time

WatchGuard Firebox vs Datto Endpoint Detection and Response (EDR)

Compared 2% of the time

More Datto Endpoint Detection and Response (EDR) Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 12% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 8% of the time

Cisco Umbrella vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

Coro vs Heimdal Endpoint Security

Compared 5% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

April 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

Datto Endpoint Detection and Response (EDR) report

Download Datto Endpoint Detection and Response (EDR) product report

Buyer's Guide

Endpoint Protection Platform (EPP)

April 2026

Download Heimdal Endpoint Security product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).

datto

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

Brother, Symbion, CPH West

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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