Datto Endpoint Detection and Response (EDR) vs Fidelis Elevate comparison

Datto Endpoint Detection and Response (EDR) vs. Fidelis Elevate

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.2%, down from 2.0% compared to the previous year. The mindshare of Fidelis Elevate is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.6%
Datto Endpoint Detection and Response (EDR)	1.2%
Fidelis Elevate	1.0%
Other	94.2%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a perfect solution. It integrates well into the environment."

"It is a simple platform to use."

"The tool's use cases are relevant to security."

"Palo Alto is constantly adding new features."

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."

"From a single pane of glass, you can easily manage all of your endpoints."

"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."

More Cortex XDR by Palo Alto Networks pros

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"The ease of deployment has been good."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."

"The technical support is very helpful."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

More Fidelis Elevate pros

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."

"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

"The technical support is not very good. I find the process difficult."

"The GUI could be improved."

"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."

More Cortex XDR by Palo Alto Networks cons

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The inclusion of web filtering would be good."

"The solution could improve by having more deployment methods."

"The solution should allow the automation of playbooks."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"The interface bug needs to be squashed once and for all."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The reports in the endpoint area of Elevate can be improved."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"The price of the solution is high for the license and in general."

"It has reasonable pricing for the use cases it provides to the company."

"Cortex XDR’s pricing is very reasonable."

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."

"Very costly product."

"I am using the Community edition."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

"Datto Endpoint Detection and Response is not an expensive solution."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

13%

Computer Software Company

Manufacturing Company

Retailer

Financial Services Firm

15%

Manufacturing Company

11%

Construction Company

11%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	53

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

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Comparisons

Compared 11% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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SentinelOne Singularity Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 12% of the time

CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR)

Compared 9% of the time

Microsoft Defender for Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 7% of the time

Malwarebytes Endpoint Detection and Response (EDR) vs Datto Endpoint Detection and Response (EDR)

Compared 5% of the time

TrendAI Vision One – Endpoint Security vs Datto Endpoint Detection and Response (EDR)

Compared 2% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 9% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 5% of the time

SentinelOne Wayfinder Threat Detection and Response vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Cloud vs Fidelis Elevate

Compared 3% of the time

CrowdStrike Falcon Complete MDR vs Fidelis Elevate

Compared 2% of the time

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Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

Endpoint Detection and Response (EDR)

Download Datto Endpoint Detection and Response (EDR) product report

Datto Endpoint Detection and Response (EDR) report

Fidelis Elevate

Download Fidelis Elevate product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Datto Endpoint Detection and Response (EDR) offers comprehensive cybersecurity capabilities, specifically designed to protect endpoints from potential threats. With features like real-time monitoring and automated threat response, it provides essential protection for IT infrastructures.

Datto EDR delivers an integrated approach to endpoint security, focusing on detecting threats in real time and providing automated response mechanisms. It efficiently safeguards systems by leveraging advanced threat intelligence and analytics. This EDR solution is instrumental for IT professionals seeking robust endpoint protection and seamless integration with existing systems, promoting a proactive security posture.

What Are the Key Features of Datto Endpoint Detection and Response?

Real-Time Monitoring: Continuously checks endpoints for suspicious activity.
Automated Threat Response: Instantly reacts to identified threats to minimize risk.
Threat Intelligence: Utilizes advanced data to preemptively manage threats.
Seamless Integration: Easily connects with current IT environments for smooth operation.

What Benefits and ROI Should Be Expected?

Enhanced Security: Protects against threats efficiently, reducing potential breach costs.
Time Savings: Automation reduces manual intervention, saving valuable time.
Cost-Effective: Lower overhead by minimizing security breaches and recovery efforts.
Improved Resilience: Strengthens defenses, ensuring business continuity.

Datto EDR implementation is prevalent in sectors like healthcare and finance, where security and compliance are critical. Its ability to integrate with industry-specific IT systems makes it a preferred choice to safeguard sensitive data and maintain operational integrity.

datto

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

First Midwest Bank

Datto Endpoint Detection and Response (EDR) vs. Fidelis Elevate