Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Disaster Recovery as a Service category. datto is ranked #9, while Infrascale is ranked #8. datto holds a 0.7% mindshare in DRS, compared to Infrascale’s 3.2% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Datto ALTO

Read 1 Datto ALTO review

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31 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 14 Infrascale Backup & Disaster Recovery reviews

124 Views
78 Comparison Views

90% willing to recommend

Datto ALTO

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Datto ALTO and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, Microsoft, Commvault and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: May 2025).

Buyer's Guide

Disaster Recovery as a Service

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto ALTO

Ranking in Disaster Recovery as a Service

9th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

8th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (63rd), Cloud Backup (48th), Disaster Recovery (DR) Software (29th), SaaS Backup (42nd)

Mindshare comparison

As of May 2025, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 0.7%, down from 1.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 3.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service

Featured Reviews

Duncan_Goodwin

Owner at Oxford Network Solutions, Inc

Easy to scale, reliable, reasonably price, extremely simple to use, and manage

We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it. The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It stayed the same for a long time, which makes it easy to set up and easy to work with."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature of this solution is that it is simple to use."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The initial setup was straightforward and we received support from the manufacturer."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

More Infrascale Backup & Disaster Recovery pros

Cons

"Technical support was superior when it was owned independently."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing is based on how much data you have plus what appliances you need."

"Our licensing fees are billed every four months."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Financial Services Firm

17%

Healthcare Company

11%

Real Estate/Law Firm

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

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What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

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What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

May 2025

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Buyer's Guide

Infrascale Backup & Disaster Recovery

May 2025

Infrascale Backup & Disaster Recovery report

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Also Known As

ALTO

Infrascale Platform

Overview

Datto ALTO is a small一but powerful一business continuity and disaster recovery (BCDR) solution built for MSPs to minimize downtime and to efficiently prevent data loss for their small business customers.

datto

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

May 2025

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