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Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto ALTO
Ranking in Disaster Recovery as a Service
12th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (15th), Disaster Recovery (DR) Software (13th), SaaS Backup (8th)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 3.6%, up from 0.9% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.4%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery6.4%
Datto ALTO3.6%
Other90.0%
Disaster Recovery as a Service
 

Featured Reviews

DG
Owner at Oxford Network Solutions, Inc
Easy to scale, reliable, reasonably price, extremely simple to use, and manage
We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it.  The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…
MX
Dev Ops Engineer And Solution Architect at Scania
Automated backups have increased user trust and ensured reliable multi-region disaster recovery
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our databases. The networking flow can definitely improve, which could speed up the scale at which backups are performed. Increased availability into more regions would be beneficial. Currently, Infrascale Backup & Disaster Recovery is limited to certain regions in the world, but there could be customers who would want to use it in Mumbai or other parts of the globe. That would increase their use case and help cater to more customers across the world.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."
"It stayed the same for a long time, which makes it easy to set up and easy to work with."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"If you want something that works and is reliable, here it is."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
 

Cons

"Technical support was superior when it was owned independently."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
 

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

ALTO
Infrascale Platform
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Broadcom, Microsoft, Commvault and others in Disaster Recovery as a Service. Updated: August 2026.
909,948 professionals have used our research since 2012.