Infrascale Backup & Disaster Recovery vs Zerto comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
41st
Ranking in Cloud Backup
26th
Average Rating
9.2
Number of Reviews
11
Ranking in other categories
Disaster Recovery as a Service (8th)
Zerto
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
3rd
Average Rating
9.0
Number of Reviews
238
Ranking in other categories
Cloud Migration (3rd), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of June 2024, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.2%, up from 0.2% compared to the previous year. The mindshare of Zerto is 2.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
Unique Categories:
Cloud Backup
0.2%
Disaster Recovery as a Service
4.8%
Cloud Migration
9.7%
 

Featured Reviews

SS
Jul 10, 2021
If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue
We did have a major problem last year in March. Somebody attacked some servers being supported by Infrascale and managed to wipe the servers as well as wiping the appliance. However, they didn't manage to wipe the cloud. So, what was on the cloud had to be downloaded to the appliance again. The customer was probably down for about three days. This was a very difficult situation for us to be in. I think somebody had accessed the server, could get onto the appliance, and see what it was because we had saved the password. Now, I know better than to save the password. Also, the password was still the default password. With the new implementation, it makes you change the password so you can't keep the default password. However, four years ago, when we implemented it, the default password was still on that appliance when that appliance got wiped by somebody. While this would be a very worst-case scenario, I don't blame Infrascale for the amount of time that it took. However, it was difficult for us because we were trying to placate our customer, which was difficult, because they have a 25 million pound turnover business. They were not happy, but we are still working with them. I think I'd be more confident now dealing with the problem. Plus, we monitor the systems more closely. Whereas, previously, I presumed that everything was going well without really checking. Now, I have learned that I need to be on top of any issues. So, I am checking the appliances and cloud solution backups daily. So, we are a bit better switched on with supporting it. When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time. When they export stuff to me from the US, invariably the delivery company (called DHL) is looking for EORI numbers that we don't have. So, they try to involve us in the export of it, and it has nothing at all to do with us. We are simply the customer. If I had to moan about anything, that would be it. Where the dashboard is concerned, I am okay with it. I am looking at one now and understand what I am looking at. When you first get in it is difficult, but I do believe that they now offer certain training for it. Given the fact that we are trying to support our customers in the UK, it is good to have the knowledge about it, know what you are looking at, see what the size of the protected bytes are, and understand it a little bit better. I have been doing IT support for implementations for the best part of 30 years, and it took me a bit of time to get my head around some of the way things are done.
Prateek Agarwal - PeerSpot reviewer
Apr 1, 2024
Significantly reduces downtime, saves time, and is stable and reliable
We implemented Zerto to address challenges with ransomware and protect the personal information of our large user base. We needed a solution for ransomware protection and data protection. Zerto is user-friendly and compatible with major cloud providers like AWS, Azure, and Google Cloud. We find it particularly convenient as a managed service on Azure, where we can easily enable and configure it for our applications. Near synchronous replication with Zerto performs well, especially after HPE acquires TechGuard Enterprises. We are satisfied with their customer support and end-user support services. We use Zerto to protect three virtual machines in our environment, each running a different application. Zerto ensures that all three virtual machines are fully protected. Zerto has significantly reduced downtime for us as it operates in real-time without requiring any downtime for database or application protection. Simple configuration with our applications and databases is all that is needed. Zerto has saved us time in data recovery situations, particularly from ransomware attacks. It provides comprehensive insights into attacks on our databases and applications, enabling us to take immediate action based on real-time reports and analysis of logs. Zerto has streamlined our DR testing process by offering a DSO option within its configuration design tool. This feature simplifies the setup process and saves time without requiring technical expertise. Zerto has positively impacted our IT resiliency strategy by aiding in the creation of comprehensive IT roadmaps. It assists in planning for application and database deployments, as well as implementing security solutions for protection against ransomware and data disasters. This early-stage planning helps us align our roadmap effectively. New users can confidently use Zerto for their disaster recovery, virtual mobility, and ransomware protection needs without hesitation. It is a highly recommended software for ensuring data security and business continuity. Overall, I would rate Zerto as a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The ease of use is one of the best features. Previously, we were using Site Replication Manager with VMware and it was a little bit cumbersome. With Zerto, we liked the fact that it was hardware-agnostic and we were able to spin it up pretty quickly and get it working."
"Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time."
"We are doing continuous data protection. It works flawlessly. Our recovery points are measured in seconds. We have all these "baby snapshots" throughout the course of the day, so we can roll a VM back to any point in time, spin it up, and away we go. We're actively using that. It works great."
"The replication for DR is really good, and the test failover within the application is really solid, along with the ability to manipulate RDMs or remove them."
"Our RPOs and RTOs are now more in line with our other critical systems."
"I've used backup solutions like Veeam in the past, but Zerto seemed like a better, faster solution. We adopted Zerto because of the speed, and because we wanted to do everything in-house."
"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."
"Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."
 

Cons

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I need to get up to the latest version so I can move my journals to a particular LUN, saving them with a particular storage altogether, rather than with the virtual machine. This is not available until I upgrade, and I need to upgrade all my hypervisors. This would be something that would be nice to have if it could be used on older versions."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"Zerto needs to improve its documentation."
"Zerto could add text alerts if there are critical problems and alerts if changes affect our replication."
"The VPG model causes us a bit of concern. We are considering using Zerto to replace Site Recovery Manager. Site Recovery Manager is very easy when we have entire data scores being replicated. We don't have to make any decisions when it comes to groupings. It is all covered. If we move to Zerto, which we are considering, we will have to work much closer with the applications teams to develop the VPG configuration and determine how the VMs will be grouped. It will be a lot more overhead for us to go that route."
"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."
"It is crucial for Zerto to collaborate closely with VMware in order to promptly test updates."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
 

Pricing and Cost Advice

"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The last time I looked at pricing, it was very good. It's much cheaper by far than VMware."
"It is cost-effective."
"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."
"Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."
"Pricing depends on your future growth. Start small and then scale up."
"We're getting our money's worth with Zerto."
"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."
"Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Real Estate/Law Firm
9%
Comms Service Provider
7%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infrascale Platform?
The initial setup was straightforward and we received support from the manufacturer.
What is your experience regarding pricing and costs for Infrascale Platform?
The licensing for Infrascale Backup & Disaster Recovery is monthly.
What needs improvement with Infrascale Platform?
I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
The most valuable feature of Zerto for us is its DR capability.
What is your experience regarding pricing and costs for Zerto?
While Zerto excels in disaster recovery, its backup capabilities fall short. To ensure proper data protection, we require a separate backup solution alongside Zerto for disaster recovery therefore ...
 

Also Known As

Infrascale Platform
Zerto Virtual Replication
 

Learn More

 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Zerto and other solutions. Updated: May 2024.
789,728 professionals have used our research since 2012.