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HPE Zerto Software vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
HPE Zerto Software enhances efficiency, reduces costs, minimizes downtime, and improves disaster recovery, offering significant financial benefits.
Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
7.5
HPE Zerto Software's support is mostly satisfactory, with prompt assistance and knowledgeable staff, despite occasional response delays.
Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.4
HPE Zerto Software efficiently scales to meet demands, handling thousands of virtual machines across environments with easy license expansion.
Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.0
HPE Zerto Software is reliable and stable, with seamless updates and minor issues swiftly addressed across various environments.
Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

HPE Zerto users seek better Hyper-V support, cloud integration, flexible licensing, enhanced backups, cybersecurity, and improved technical support.
<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

HPE Zerto Software offers competitive per-VM pricing, praised for rapid recovery, ease of use, and straightforward scalability.
Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

HPE Zerto Software offers robust features for disaster recovery, fast recovery, automation, ease of use, and ransomware protection.
Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
346
Ranking in other categories
Cloud Migration (1st)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Ranking in Cloud Backup
24th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (13th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of HPE Zerto Software is 2.9%, down from 4.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software2.9%
Infrascale Backup & Disaster Recovery1.0%
Other96.1%
Cloud Backup
 

Featured Reviews

PP
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
Helps simulate a DR failover commit and perform DR tests much faster
Near-synchronous replication has some trade-offs. With near-synchronous replication, we get almost all the information up to date at the destination site, but the trade-off is that sometimes that could take a lot of CPU cycles, network bandwidth, and troubleshooting. A few versions back with Zerto, there were some bugs in the software that were causing constant replication back and forth that was driving a lot of network bandwidth utilization over the network, and we did not know why until we found out it was a bug. It depends on what your business or application really requires. If it requires near-synchronous, you have to enable that. However, if Zerto can make it easier or have a smaller footprint by sending larger payloads or having network compression, it will be a little bit easier. On wide area networks and local area networks, that would definitely be preferred. We have had some issues running Linux virtual machines on the new version. There were some issues with virtual replication adapters on Cisco UCS hosts running VMware vCenter 8. There were several things we had to do with installation and getting the replication adapters to work. Integration with Keycloak for Active Directory authentication using new Linux VMs was challenging, but it is now functioning well.
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
9%
Healthcare Company
8%
Healthcare Company
16%
Computer Software Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise89
Large Enterprise198
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

Zerto Virtual Replication
Infrascale Platform
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about HPE Zerto Software vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: March 2026.
883,692 professionals have used our research since 2012.