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Datto ALTO vs Druva Phoenix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto ALTO
Ranking in Disaster Recovery as a Service
12th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Disaster Recovery as a Service
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (23rd), Disaster Recovery (DR) Software (16th), SaaS Backup (13th)
 

Mindshare comparison

As of September 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 3.8%, up from 0.8% compared to the previous year. The mindshare of Druva Phoenix is 4.9%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Druva Phoenix4.9%
Datto ALTO3.8%
Other91.3%
Disaster Recovery as a Service
 

Featured Reviews

DG
Owner at Oxford Network Solutions, Inc
Easy to scale, reliable, reasonably price, extremely simple to use, and manage
We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it.  The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…
ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It stayed the same for a long time, which makes it easy to set up and easy to work with."
"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."
"The initial setup was very straightforward."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"We chose the best one that works for us which was Druva Phoenix."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The solution is great for companies that need backup capabilities."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
 

Cons

"Technical support was superior when it was owned independently."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"The product's pricing needs to be improved."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
 

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

Ask a question
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What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

ALTO
CloudRanger
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Broadcom, Commvault, Microsoft and others in Disaster Recovery as a Service. Updated: September 2026.
913,683 professionals have used our research since 2012.