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DataRobot vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataRobot
Ranking in AIOps
15th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Predictive Analytics (5th), AI Development Platforms (14th)
New Relic
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of August 2025, in the AIOps category, the mindshare of DataRobot is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 10.8%, down from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

SagarYadav - PeerSpot reviewer
Automating model comparison speeds up development and reduces timelines
DataRobot is equipped with a GUI-based approach that simplifies the process of feature engineering and model training. It provides AutoML capabilities, which allow for comparing thousands of models and selecting the best-suited one based on business requirements. By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataRobot can be easy to use."
"DataRobot is highly automated, allowing data scientists to build models easily."
"It's easy to do MLOps operations. It's a lot easier to manage jobs and see the logs if there's any drift in a model."
"We especially like the initial part of feature engineering, because feature engineering is included in most engines, but DataRobot has an excellent way of picking up the right features."
"By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month."
"It is stable and scalable."
"We are able to drill down and see what is going on in the system."
"The most important thing is that it tells us where the latency in throughput and response time are."
"It does everything we wanted it to do."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
 

Cons

"The business departments will love to work with DataRobot because they use the tool to investigate their data, such as targeting what they want to investigate. They don't need any data scientists near them. They can investigate at eye level and bring into the BI tool, or can bring it to the data scientist. Data scientists can use this tool to bring increase the solution to the maximum. All the others can use it, but not to the maximum."
"DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality."
"There are some performance issues."
"If we could include our existing Python or R code in DataRobot, we could make it even better. The DataRobot that we have is specific to an industry, but most of the time we would have our own algorithms, which are specific to our own use case. If we had a way by which we could integrate our proprietary things into DataRobot with a simple integration, it would help us a lot."
"Generative AI has taken pace, and I would like to see how DataRobot assists in doing generative AI and large language models."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There were some settings we had issues with."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution is quite expensive."
"The solution needs to have staging."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
 

Pricing and Cost Advice

"The price of DataRobot is good because if you take the price of the solution which is approximately $65,000, it is less than a data scientist. There are very few data scientists available."
"We dropped the plan to use DataRobot, because we found the pricing to be on the higher sise. We liked DataRobot a lot, but due to the pricing, we dropped that idea."
"We're paying for the New Relic APM license annually."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The price depends on how many agents you want."
"The price of New Relic could improve. It is expensive."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Retailer
8%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with DataRobot?
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality.
What is your primary use case for DataRobot?
In our day-to-day use, I utilize DataRobot to speed up our development process through its GUI capability. Once I set up our connection with a back-end data set, whatever the project I work on next...
What advice do you have for others considering DataRobot?
I would recommend DataRobot because if there is something not included in the UI, I have the freedom to use its Python API, which extends the capability for different use cases. Additionally, I wou...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Harmoney, Zidisha, ONE Marketing, DonorBureau, Trupanion, Avant
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about DataRobot vs. New Relic and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.