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DataRobot vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataRobot
Ranking in AIOps
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Predictive Analytics (5th), AI Development Platforms (14th)
New Relic
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of October 2025, in the AIOps category, the mindshare of DataRobot is 0.5%, up from 0.5% compared to the previous year. The mindshare of New Relic is 9.7%, down from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
New Relic9.7%
DataRobot0.5%
Other89.8%
AIOps
 

Featured Reviews

SagarYadav - PeerSpot reviewer
Automating model comparison speeds up development and reduces timelines
DataRobot is equipped with a GUI-based approach that simplifies the process of feature engineering and model training. It provides AutoML capabilities, which allow for comparing thousands of models and selecting the best-suited one based on business requirements. By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to do MLOps operations. It's a lot easier to manage jobs and see the logs if there's any drift in a model."
"DataRobot is highly automated, allowing data scientists to build models easily."
"By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month."
"DataRobot can be easy to use."
"We especially like the initial part of feature engineering, because feature engineering is included in most engines, but DataRobot has an excellent way of picking up the right features."
"The solution is scalable, and it is easy because all the documentation is available."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"End-user Synthetics and monitoring are very good."
"The VPN is one of the solution's most valuable features for us."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It allows the restriction of privileges and control of users."
 

Cons

"There are some performance issues."
"If we could include our existing Python or R code in DataRobot, we could make it even better. The DataRobot that we have is specific to an industry, but most of the time we would have our own algorithms, which are specific to our own use case. If we had a way by which we could integrate our proprietary things into DataRobot with a simple integration, it would help us a lot."
"The business departments will love to work with DataRobot because they use the tool to investigate their data, such as targeting what they want to investigate. They don't need any data scientists near them. They can investigate at eye level and bring into the BI tool, or can bring it to the data scientist. Data scientists can use this tool to bring increase the solution to the maximum. All the others can use it, but not to the maximum."
"Generative AI has taken pace, and I would like to see how DataRobot assists in doing generative AI and large language models."
"DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality."
"They should bring the pricing down to be more competitive."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The price needs improvement."
"In the next release, I'd like to see a better pricing structure."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"New Relic can get pricey for larger organizations."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The solution is quite expensive."
 

Pricing and Cost Advice

"We dropped the plan to use DataRobot, because we found the pricing to be on the higher sise. We liked DataRobot a lot, but due to the pricing, we dropped that idea."
"The price of DataRobot is good because if you take the price of the solution which is approximately $65,000, it is less than a data scientist. There are very few data scientists available."
"The solution is less expensive than AppNeta."
"Because of budget, we are not using the mobile app part of this tool."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The price depends on how many agents you want."
"The price of New Relic could improve. It is expensive."
"The solution is cheap, but prices can go up when users grow."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
11%
Retailer
8%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

What needs improvement with DataRobot?
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality.
What is your primary use case for DataRobot?
In our day-to-day use, I utilize DataRobot to speed up our development process through its GUI capability. Once I set up our connection with a back-end data set, whatever the project I work on next...
What advice do you have for others considering DataRobot?
I would recommend DataRobot because if there is something not included in the UI, I have the freedom to use its Python API, which extends the capability for different use cases. Additionally, I wou...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Harmoney, Zidisha, ONE Marketing, DonorBureau, Trupanion, Avant
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about DataRobot vs. New Relic and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.