PRTG Network Monitor and Datadog are both competitors in the network and infrastructure monitoring market. Datadog appears to have the upper hand due to its comprehensive observability and extensive integration capabilities, which provide superior visibility in complex environments.
Features: PRTG Network Monitor is known for rapid deployment, scalability, cost-effectiveness, and robust network monitoring capabilities, making it appealing to users who prioritize ease and speed of setup. Datadog offers real-time data visualization, application performance monitoring, and a wide range of integration options, making it ideal for users seeking detailed insights across cloud platforms.
Room for Improvement: PRTG Network Monitor could improve its template management, graphical dashboard capabilities, and advanced application monitoring features. Better distributed monitoring and mobile app functionality are also desired. Datadog needs enhancements in pricing transparency, integration capabilities, and user experience management support, with users noting interface complexity and a learning curve.
Ease of Deployment and Customer Service: PRTG Network Monitor is appreciated for its straightforward setup, often simpler than competitors like SolarWinds, although users desire more responsive support outside business hours. Datadog users value its features and deployment flexibility but face onboarding challenges due to the complexity of its feature set. PRTG’s support is responsive, albeit lacking the immediacy present in Datadog’s customer service structure.
Pricing and ROI: PRTG Network Monitor offers competitive pricing with an all-inclusive licensing model appealing to smaller businesses. It is praised for its cost-effectiveness in small to medium setups. Datadog is more expensive but justifies its cost with extensive features and integrations suitable for larger environments. Its flexible pricing can lead to high bills but is often considered worthwhile for advanced cloud monitoring needs.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
The setup cost for Datadog is more than $100.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.
Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.
What are the key features of Datadog?
What benefits and ROI should users look for in reviews?
Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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