Datadog vs PRTG Network Monitor comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 29, 2023

We compared Datadog and PRTG Network Monitor across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability.

  • Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility.

  • Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support.

  • Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count.

  • Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors.

  • ROI: Users said Datadog saved them time and improved visibility into security blind spots. Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support.

Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features. However, some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support.

To learn more, read our detailed Datadog vs. PRTG Network Monitor Report (Updated: November 2023).
745,341 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
  • "While it is an expensive product, I would rate the pricing level at four out of five."
  • "The price is better than some competing products."
  • "The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
  • "This solution is budget friendly."
  • "The solution is fairly priced but history and log storage can get costly depending on your needs."
  • "Licensing is based on the retention period of logs and metrics."
  • More Datadog Pricing and Cost Advice →

  • "The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."
  • "We are satisfied with the price."
  • "The price of PRTG Network Monitor is reasonable."
  • "When you have a lot of devices, PRTG Network Monitor can be costly."
  • "The licensing fees are billed annually and there are no costs in addition to this."
  • "We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."
  • "We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."
  • "PRTG Network Monitor's price is a little high."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low… more »
    Comparisons
    Also Known As
    PRTG
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn more about Datadog
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    Information Not Available
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider11%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Educational Organization29%
    Computer Software Company12%
    Financial Services Firm11%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm9%
    Manufacturing Company9%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company10%
    Government7%
    Comms Service Provider4%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise37%
    Large Enterprise47%
    REVIEWERS
    Small Business47%
    Midsize Enterprise17%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise51%
    Large Enterprise31%
    Buyer's Guide
    Datadog vs. PRTG Network Monitor
    November 2023
    Find out what your peers are saying about Datadog vs. PRTG Network Monitor and other solutions. Updated: November 2023.
    745,341 professionals have used our research since 2012.

    Datadog is ranked 2nd in IT Infrastructure Monitoring with 99 reviews while PRTG Network Monitor is ranked 5th in IT Infrastructure Monitoring with 37 reviews. Datadog is rated 8.6, while PRTG Network Monitor is rated 8.0. The top reviewer of Datadog writes "Easy to set up and good UI but needs better customization capabilities". On the other hand, the top reviewer of PRTG Network Monitor writes "Easy to use, has a remote probe feature and a lower annual support cost; it doesn't require much manpower to deploy and manage". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, Splunk Enterprise Security and AWS X-Ray, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, SolarWinds NPM and ManageEngine OpManager. See our Datadog vs. PRTG Network Monitor report.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.