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Cynet vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cynet offers effective and affordable cybersecurity, providing immediate value and reducing management needs, enhancing user investment confidence.
Sentiment score
6.9
Cortex XSOAR enhances ROI by automating tasks, requiring mature SOC processes for effective use and reduced false positives.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
We are positioning Palo Alto Networks Cortex XSOAR, which can be used in the SOC and do a lot of automation for the customer.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is generally praised for responsiveness, though some users desire faster support and wider geographic coverage.
Sentiment score
6.4
Palo Alto Networks Cortex XSOAR support is responsive and skilled, though experiences vary with occasional delays and access issues.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
Based on our needs, they schedule remote sessions and resolve the issues.
Their support has been better than Anomali's and they are more responsive.
The technical support provided by Palo Alto Networks Cortex XSOAR is good.
 

Scalability Issues

Sentiment score
7.6
Cynet offers scalable, flexible deployment for medium to enterprise businesses, supporting various systems and user bases efficiently.
Sentiment score
7.3
Palo Alto Networks Cortex XSOAR is praised for scalability and integration, handling enterprise demands with careful large deployment planning.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
Cynet is very scalable.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
 

Stability Issues

Sentiment score
8.1
Cynet is favored for its stability, reliability, minimal system impact, and users' long-term satisfaction despite minor Linux update issues.
Sentiment score
7.5
Palo Alto Networks Cortex XSOAR is stable and reliable, with occasional bugs and performance issues, especially in cloud environments.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet should enhance mobile support, integration, customization, usability, and AI features, with better incident data and third-party integrations.
Cortex XSOAR requires improved documentation, expanded IoT support, enhanced features, and better pricing for streamlined integration and user experience.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play.
 

Setup Cost

Cynet offers competitive pricing with flexible licensing, appreciated for its cost-benefit ratio and comprehensive features by enterprise buyers.
Palo Alto Networks Cortex XSOAR is costly but offers valuable integration and features, appealing to medium and large enterprises.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
Cynet does not ask for additional costs for add-on features.
For customers, it is zero versus $20 million, which is why they have to make a decision.
 

Valuable Features

Cynet delivers seamless threat detection with automation, scalability, and low management effort, featuring advanced EDR/XDR capabilities and 24/7 support.
Cortex XSOAR excels in integration, automation, and customization, enhancing security operations with efficient orchestration and high user satisfaction.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs.
 

Categories and Ranking

Cynet
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (11th), Endpoint Protection Platform (EPP) (15th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
 

Featured Reviews

Roshan Jadhav - PeerSpot reviewer
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
DayaramGoyal - PeerSpot reviewer
Offers automation but requires enhancements for intuitive configuration
Palo Alto Networks Cortex XSOAR is a good product with enhanced and efficient playbooks, as demonstrated during our use case simulations. We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs. The analytics feature in Palo Alto Networks Cortex XSOAR is impressive. The solution is quite exhaustive regarding integrations, with many pre-integrations available, especially for market-leading products. There might be challenges with make-in-India products, as they tend not to build the necessary connectors. This depends on whether you are selling to enterprises or other customers. For government customers, you might encounter many Indian products, such as firewalls, which could pose integration challenges unless you have open APIs. However, for market-leading products, there are ready-made integrations available.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise24
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-on features. They provide an all-in-one platform in a single license. We don't h...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is zero versus $20 million, which is why they have to make a decision.
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. We need to see improvements in that area to facilitate cyber analysts.
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
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