We performed a comparison between SentinelOne Singularity Complete and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cynet offers strong ransomware protection and an intuitive interface. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users suggest improving network monitoring and strengthening integration with other tools. Cynet needs to expand device support and add customization options.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cynet. They highlight the solution's effectiveness in mitigating threats and protecting against ransomware. Users also appreciate its comprehensive protection, user-friendly interface, and valuable features like Ranger functionality. Cynet users suggest improvements in device support, customization options, and network monitoring.
"The most valuable aspect is undoubtedly the exploration capability"
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"The threat intelligence is excellent."
"The integration, visibility, vulnerability management, and device identification are valuable."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The product is very easy to use. Customers really appreciate that."
"The initial setup is very fast and very easy."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"The interface is exceptionally clear and easy to understand."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
"The most valuable feature is the automatic remediation."
"The most valuable features are forensic investigation and ransomware prevention."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The most valuable features are asset tracking, patching, endpoint tagging, and policy updates."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"Stability could be improved by avoiding frequent changes to the interface."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"Sometimes, configurations take much longer than expected."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"The tool gives inconsistent answers and crashes a lot."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"I think the technical support could be better."
"An administration feature will be useful for Cynet."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"We'd like something that makes it easier to manage specific points."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"We often experience interruptions to our investigations in SentinelOne Singularity Complete."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"The filtering features of the application management console could be improved."
"SentinelOne is causing a problem with the data service that causes one of our applications to crash randomly. We're still looking for a permanent fix, but we have implemented a temporary workaround that excludes that application from the scan."
"We'd like to have a network map or scan to cover network security."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull certain things into a report, the things that are specific to me."
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Cynet is ranked 15th in Endpoint Protection Platform (EPP) with 35 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Cynet is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cynet is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform, Cortex XDR by Palo Alto Networks and Darktrace, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our Cynet vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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