Try our new research platform with insights from 80,000+ expert users

Cybereason Endpoint Detection & Response vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
6.0
Fortinet FortiClient boosts efficiency, offers high ROI, enhances security, and saves VPN costs despite implementation concerns.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
6.6
Fortinet FortiClient support is praised for responsiveness but criticized for delays and inefficiencies with complex issues and basic packages.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.3
Fortinet FortiClient is praised for its scalability, handling numerous users efficiently with seamless expansion when managed properly.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
7.9
Fortinet FortiClient is highly stable and reliable, with occasional issues often due to external factors, receiving high ratings.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
The overall stability of Fortinet FortiClient rates at nine out of ten.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
Fortinet FortiClient needs enhancements in management, interface, compatibility, security features, reports, support, and pricing for improved user experience.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
Fortinet FortiClient provides a free VPN version; additional features require affordable licensing, with discounts and bundling options available.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
Fortinet FortiClient offers robust security features, user-friendly interface, and seamless integration, making it valuable for comprehensive endpoint management.
What I find most valuable is the clarity of the platform.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Detection and Response (EDR) (33rd)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
101
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.1% compared to the previous year. The mindshare of Fortinet FortiClient is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiClient1.8%
Cybereason Endpoint Detection & Response0.8%
Other97.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
866,778 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise23
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
FortiClient
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Fortinet FortiClient and other solutions. Updated: July 2025.
866,778 professionals have used our research since 2012.