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CyberArk Privileged Access Manager vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
221
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

CyberArk Privileged Access Manager and SAP Customer Data Cloud aren’t in the same category and serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 18.3%, down 22.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 25.0% mindshare, down 41.7% since last year.
Privileged Access Management (PAM)
Social Login
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
it_user188688 - PeerSpot reviewer
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"The most valuable feature of the solution stems from the fact that it's the best in the market. I haven't seen any other PAM solutions better than CyberArk Enterprise Password Vault."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies."
"The main feature of CyberArk Privileged Access Manager is the ability to manage who has access to what and when, especially with shared accounts."
"I would recommend implementing CyberArk Privileged Access Manager as it is the best so far."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The initial setup could be simpler but it may not be as effective."
"CyberArk has brought a feature called Vendor Team Manager, but it does not provide full access. It requires the vendor team leader to be onboarded as a local account instead of using their email address. Improvements could be made to onboard the vendor team leaders using their email, allowing them to manage their own team. That would greatly reduce the overhead in managing vendor team members."
"Report creation could be improved. The policies could be more customized."
"If CyberArk wants people to pay for cloud services, they need to make the cloud services much more real-time."
"It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"I feel that the customization complexity requires training for new users. When we are implementing it, it is quite tricky."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"Its cost is fair."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"In comparison to other products on the market, CyberArk is a more costly product."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"I do not have any opinions to add about the pricing of the product."
"Our risk is definitely significantly lower. Also, our resources are low."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
33%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Manufacturing Company
23%
Computer Software Company
14%
Wholesaler/Distributor
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just ...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Gigya Customer Identity Management
 

Overview

 

Sample Customers

Rockwell Automation
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: April 2025.
850,671 professionals have used our research since 2012.