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CyberArk Identity vs Oracle Identity Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Active Directory Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
Oracle Identity Cloud Service
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (20th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Identity is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 3.8%, up 3.6% compared to last year.
Oracle Identity Cloud Service, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 0.8% mindshare, up 0.7% since last year.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.8%
Auth020.4%
Ping Identity Platform11.8%
Other64.0%
Customer Identity and Access Management (CIAM)
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Identity Cloud Service0.8%
Microsoft Entra ID25.6%
SailPoint Identity Security Cloud12.2%
Other61.4%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Amimesh Anand - PeerSpot reviewer
Offers single sign-on capabilities to users
Suppose you are totally dependent and have requirements where you have a cloud application or several applications for integration with the cloud. In that case, I will suggest the use of Oracle Identity Cloud Service. Oracle Identity Cloud Service has much scope for customization. If you have a high customization level, then I would suggest IAM. The tool's multifactor authentication capabilities are easy to implement. If a client has a banking system, they need a strong authentication service, and only a password is not required; the user has to authenticate via fingerprint, face recognition, or go for or any RSA token. Double authentication is required where the banking department has access to very critical applications, or else they cannot go ahead and give the password. It is very difficult to hack once you have MFA in place. You have to either give the print fingerprint or any RSA token, making it not so easy to hack the system. We suggest MFA to clients who have the most critical application with them. I recommend the tool for every client we have, but it depends on how they want to have it because some customers don't want to go for the cloud application, and they might be thinking about changing the cloud vendors. Suppose a company has some costs in mind, and if they have a large number of employees, like 50,000 or 1,00,000 users, then it will be costlier for them than having an on-prem tool, like IAM. If a customer has 5,000, 10,000, or 20,00 employees, Oracle Identity Cloud Service can be a cheaper tool than the IAM product. I will suggest Oracle Identity Cloud Service only for smaller organizations. The tool does not have any AI capabilities. I would recommend the tool to everyone. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate CyberArk Identity a nine out of ten."
"CyberArk Identity is at the top."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The initial setup of CyberArk Identity was straightforward."
"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The most valuable features are the high stability and good performance."
"Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management."
"Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."
"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."
"Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable."
"The most valuable feature is identity management."
"The tool's most valuable feature is its single sign-on capabilities."
"The most valuable feature is the reduced maintenance burden for the client."
 

Cons

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"They could improve their UI and make everything more user-friendly."
"One area for improvement is the complexity of the learning curve for new users."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"Integration or deployment is extremely difficult for CyberArk Identity."
"We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."
"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too."
"The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."
"Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."
"The IDs that are not used for a particular number of days should be disabled automatically."
"The tool doesn't have many out-of-the-box connectors for the target integration."
"The cost of this solution should be reduced."
"The protocol could be easier to use."
 

Pricing and Cost Advice

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The solution is cheap and I rate its pricing an eight out of ten."
"The pricing of CyberArk Identity is competitive."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool."
"The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."
"Our licensing costs are on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What needs improvement with CyberArk Identity?
One area for improvement is the complexity of learning how to use the software for new users. It requires training.
What is your experience regarding pricing and costs for Oracle Identity Cloud Service?
The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool.
What needs improvement with Oracle Identity Cloud Service?
The tool doesn't have many out-of-the-box connectors for the target integration. The connectors are very small and don't have much customization scope. If we talk about the IAM tool from Oracle, it...
What is your primary use case for Oracle Identity Cloud Service?
I use the solution in my company as it is the same version of the tools' IAM product but on the cloud. If we look at IAM before, there is AAM, which is adaptive access management, which was discont...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Valuecube, Doosan Heavy Industries & Construction, Ricoh
Find out what your peers are saying about CyberArk Identity vs. Oracle Identity Cloud Service and other solutions. Updated: July 2024.
866,218 professionals have used our research since 2012.