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CyberArk Identity vs Oracle Identity Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (10th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Oracle Identity Cloud Service
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (19th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Identity is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 3.3%, down 3.7% compared to last year.
Oracle Identity Cloud Service, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 1.1% mindshare, up 0.7% since last year.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.3%
Okta Platform14.8%
Auth0 Platform14.6%
Other67.3%
Customer Identity and Access Management (CIAM)
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Identity Cloud Service1.1%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other69.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Amimesh Anand - PeerSpot reviewer
Senior Architect at a consultancy with 10,001+ employees
Offers single sign-on capabilities to users
Suppose you are totally dependent and have requirements where you have a cloud application or several applications for integration with the cloud. In that case, I will suggest the use of Oracle Identity Cloud Service. Oracle Identity Cloud Service has much scope for customization. If you have a high customization level, then I would suggest IAM. The tool's multifactor authentication capabilities are easy to implement. If a client has a banking system, they need a strong authentication service, and only a password is not required; the user has to authenticate via fingerprint, face recognition, or go for or any RSA token. Double authentication is required where the banking department has access to very critical applications, or else they cannot go ahead and give the password. It is very difficult to hack once you have MFA in place. You have to either give the print fingerprint or any RSA token, making it not so easy to hack the system. We suggest MFA to clients who have the most critical application with them. I recommend the tool for every client we have, but it depends on how they want to have it because some customers don't want to go for the cloud application, and they might be thinking about changing the cloud vendors. Suppose a company has some costs in mind, and if they have a large number of employees, like 50,000 or 1,00,000 users, then it will be costlier for them than having an on-prem tool, like IAM. If a customer has 5,000, 10,000, or 20,00 employees, Oracle Identity Cloud Service can be a cheaper tool than the IAM product. I will suggest Oracle Identity Cloud Service only for smaller organizations. The tool does not have any AI capabilities. I would recommend the tool to everyone. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"Overall, I would rate CyberArk Identity a nine out of ten."
"The most valuable feature is identity management."
"Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management."
"The most valuable feature is the reduced maintenance burden for the client."
"Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable."
"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."
"The most valuable features are the high stability and good performance."
"Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."
"The tool's most valuable feature is its single sign-on capabilities."
 

Cons

"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"The user interface could be improved."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."
"The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."
"The cost of this solution should be reduced."
"The tool doesn't have many out-of-the-box connectors for the target integration."
"Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."
"The IDs that are not used for a particular number of days should be disabled automatically."
"The protocol could be easier to use."
"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too."
 

Pricing and Cost Advice

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The pricing of CyberArk Identity is competitive."
"CyberArk Identity is an expensive solution."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool."
"Our licensing costs are on a yearly basis."
"The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your experience regarding pricing and costs for Oracle Identity Cloud Service?
The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool.
What needs improvement with Oracle Identity Cloud Service?
The tool doesn't have many out-of-the-box connectors for the target integration. The connectors are very small and don't have much customization scope. If we talk about the IAM tool from Oracle, it...
What is your primary use case for Oracle Identity Cloud Service?
I use the solution in my company as it is the same version of the tools' IAM product but on the cloud. If we look at IAM before, there is AAM, which is adaptive access management, which was discont...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Valuecube, Doosan Heavy Industries & Construction, Ricoh
Find out what your peers are saying about CyberArk Identity vs. Oracle Identity Cloud Service and other solutions. Updated: July 2024.
881,360 professionals have used our research since 2012.