

CyberArk Identity and Microsoft Entra ID Protection compete in the identity and access management sector, with CyberArk focusing on password management and privileged account protection while Entra ID Protection offers robust integration capabilities. Overall, both products offer unique features that cater to different security needs, with CyberArk excelling in password management and Entra ID Protection providing strong identity governance and hybrid integration support.
Features: CyberArk Identity is known for its robust password management, seamless integration with UiPath, and strong security measures such as SSO and MFA. It specializes in protecting privileged accounts and offers advanced auditing features. Microsoft Entra ID Protection integrates smoothly with both on-premises and cloud environments, delivering detailed identity and access control along with seamless user onboarding. Its integration with Microsoft Defender bolsters its security capabilities, providing a formidable solution for enterprises.
Room for Improvement: CyberArk Identity faces challenges with its mobile device management features, which are seen as lacking compared to competitors. Users suggest enhancements in UI design, network management capabilities, and SMS gateway integration for better scalability. Microsoft Entra ID Protection could improve in areas such as identity labeling and pricing transparency. Additionally, it needs a centralized model for easier integration and better log retention with third-party solutions for streamlined operations.
Ease of Deployment and Customer Service: CyberArk Identity can be deployed on public and private clouds as well as on-premises, with users reporting varied experiences with technical support and recommending staff expertise improvements. Microsoft Entra ID Protection, on the other hand, supports hybrid cloud deployment, which appeals to businesses with complex IT needs, earning positive reviews for its technical support despite challenges with pricing and licensing complexity.
Pricing and ROI: CyberArk Identity is often perceived as expensive, with a pricing structure that is competitive yet on the higher side compared to other vendors like BeyondTrust. However, it is viewed as a worthy long-term investment due to its robust security and cost-saving potential. Microsoft Entra ID Protection offers reasonable pricing, especially in an enterprise context, but its complex pricing models can be a deterrent for potential users. Despite this, users report favorable ROI, considering it a valuable investment for comprehensive security.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
There are no issues with scalability up to your license limitations.
We haven't experienced problems with Microsoft Entra ID Protection.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
| Product | Market Share (%) |
|---|---|
| Microsoft Entra ID Protection | 1.2% |
| CyberArk Identity | 2.0% |
| Other | 96.8% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.
Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.
What are the key features of Microsoft Entra ID Protection?Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.
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