We performed a comparison between CucumberStudio and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The data table that helps in converting a single script to multiple test cases is very helpful."
"The best thing is that a person without knowledge about the program can easily understand what happened in our testing process."
"You can put information in or export it out quickly, which is very useful when you have weekly or monthly reports."
"I like that in ServiceNow creating workflows is simpler than that in HP Service Manager. Also, I really like the customization feature. It allows us to customize the service portal and permits us to do a lot of customization per business needs."
"We have found the service easy to use, although, we have ended up customising a lot of parameters."
"We can keep track of incidences. There is a bucket where we keep all our information, and it enables communication between stakeholders. It helps us collaborate with each other."
"ServiceNow has been implemented to streamline team workflows across different departments in our company. Users, including traveling leaders, were able to approve requests and authorize additional rights through the mobile platform."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"Easy to integrate with third-party applications."
"It has more extensive features as compared to the other competitors."
"The reporting needs to be improved."
"I think it would be better if we could also do the reporting with CucumberStudio."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"Vulnerability management could be improved. Also, integration with tools such as Microsoft Defender ATP needs improvement."
"I would like to see more functionality in terms of custom workflows, not impacting the overall platform health."
"All the screens are similar. It's the same platform for everything and you need to familiarize yourself with it. In the past, you used to have one screen per application. Now, you have everything integrated into one. Everybody will manage the same screen and they need to navigate into the same screen as the Internet Explorer with a toolbar with the categories and look for the things you want to see or the models you want to use."
"They need to be providing vendors and implementation partners with materials and guidance on implementation."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
"The standard UI is very restricted. It doesn't look as good, compared to Remedy. Building your own UI requires some additional coding..."
"Compared to other products that I have been using, it is not as user-friendly."
CucumberStudio is ranked 28th in Rapid Application Development Software with 8 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. CucumberStudio is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of CucumberStudio writes "An easy -to -use scalable cloud-based solution which needs some improvement with programming automation and stability". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". CucumberStudio is most compared with GitHub CoPilot, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
