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CTERA Enterprise File Services Platform vs Hitachi NAS Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in NAS
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (3rd), Cloud Migration (7th), Cloud Storage (11th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (11th)
Hitachi NAS Platform
Ranking in NAS
14th
Average Rating
6.8
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the NAS category, the mindshare of CTERA Enterprise File Services Platform is 1.8%, up from 1.4% compared to the previous year. The mindshare of Hitachi NAS Platform is 2.5%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
NAS
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Mir Gulzar Ahmed - PeerSpot reviewer
Needs standalone functionality but provides a robust NAS solution for existing SAN environments
I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment and want to add NAS protocols like NFS and CIFS. It's not suitable for customers without an existing SAN, as they would first need to acquire the SAN infrastructure before adding NAS functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CTERA is a very scalable product, allowing us to grow."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"CTERA stood out due to its ease of use and superior security features."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"CTERA has out-of-the-box data protection capabilities."
"The reliability and scalability of Hitachi NAS Platform are valuable features."
"Hitachi is reliable with high availability and solid performance. It performs well regardless of the workload."
"The pricing of this solution is good, which is an advantage that positions this product well."
"The Hitachi storage platform is highly scalable and highly available."
"The product has valuable features for data migration."
"The product’s technical support services are good."
"The most valuable feature is its ability to handle a high number of users while maintaining both stability and performance."
"Hitachi NAS Platform is very stable."
 

Cons

"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"It has a learning curve."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"I would like to see the inclusion of support for cloud-connectivity to providers like AWS."
"There are insufficient improvements in certain areas."
"I encounter challenges while installing the upgrades for the product."
"The Hitachi NAS Platform is too complicated, not simple, and not cost-effective, sometimes being inappropriate for most situations."
"Hitachi NAS Platform needs to improve by offering a unified storage solution. Due to budget constraints in regions like Southeast Asia, customers prefer a single machine that can handle all problems, which the current platform does not provide."
"I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity."
"I rated Hitachi NAS a seven out of ten, primarily due to the interface or insufficient improvements in certain areas."
"Hitachi NAS Platform's pricing could be reduced. It is high compared to other competitors."
 

Pricing and Cost Advice

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"So far, pricing seems to be fine."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"This solution is priced well and there are no costs in addition to the standard licensing fees."
"It is a highly-priced product."
"I would rate the solution's pricing six to seven out of ten."
"Costs are based on the features and it is a considerable amount."
"Hitachi NAS Platform’s price is high and depends on SCSI disc capacity."
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Top Industries

By visitors reading reviews
Computer Software Company
67%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
Manufacturing Company
16%
Computer Software Company
12%
Financial Services Firm
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about Hiachi NAS Platform?
The product has valuable features for data migration.
What is your experience regarding pricing and costs for Hiachi NAS Platform?
The pricing for the Hitachi NAS is higher compared to other NAS solutions since the NAS protocol is provided on top of the existing SAN environment, requiring an additional device for NAS functiona...
What needs improvement with Hiachi NAS Platform?
I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment an...
 

Also Known As

No data available
Hitachi NAS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Intersect Australia
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