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CTERA Enterprise File Services Platform vs Hitachi NAS Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in NAS
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), Cloud Migration (8th), Cloud Storage (11th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (3rd), Content Collaboration Platforms (10th)
Hitachi NAS Platform
Ranking in NAS
14th
Average Rating
6.8
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the NAS category, the mindshare of CTERA Enterprise File Services Platform is 1.7%, up from 1.3% compared to the previous year. The mindshare of Hitachi NAS Platform is 2.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
NAS
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Mir Gulzar Ahmed - PeerSpot reviewer
Needs standalone functionality but provides a robust NAS solution for existing SAN environments
I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment and want to add NAS protocols like NFS and CIFS. It's not suitable for customers without an existing SAN, as they would first need to acquire the SAN infrastructure before adding NAS functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"The best feature is the migration tool within CTERA."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"CTERA is a very scalable product, allowing us to grow."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"CTERA stood out due to its ease of use and superior security features."
"CTERA has out-of-the-box data protection capabilities."
"The product has valuable features for data migration."
"It creates a NAS environment on top of Hitachi SAN, which facilitates customers who need NAS protocols along with their existing SAN portfolio."
"Hitachi NAS has improved my storage operations significantly."
"The product’s technical support services are good."
"The reliability and scalability of Hitachi NAS Platform are valuable features."
"The pricing of this solution is good, which is an advantage that positions this product well."
"Hitachi NAS Platform is very stable."
"The Hitachi storage platform is highly scalable and highly available."
 

Cons

"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"It has a learning curve."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"However, in some cases, they could improve performance."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity."
"I rated Hitachi NAS a seven out of ten, primarily due to the interface or insufficient improvements in certain areas."
"Hitachi NAS Platform needs to improve by offering a unified storage solution. Due to budget constraints in regions like Southeast Asia, customers prefer a single machine that can handle all problems, which the current platform does not provide."
"I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo."
"The monitoring tool is not well developed."
"Hitachi NAS Platform is expensive."
"Hitachi could be more flexible and have a simpler management interface."
"Hitachi NAS Platform's pricing could be reduced. It is high compared to other competitors."
 

Pricing and Cost Advice

"So far, pricing seems to be fine."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"I would rate the solution's pricing six to seven out of ten."
"This solution is priced well and there are no costs in addition to the standard licensing fees."
"Costs are based on the features and it is a considerable amount."
"It is a highly-priced product."
"Hitachi NAS Platform’s price is high and depends on SCSI disc capacity."
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Top Industries

By visitors reading reviews
Computer Software Company
69%
Financial Services Firm
5%
Educational Organization
4%
University
3%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about Hiachi NAS Platform?
The product has valuable features for data migration.
What is your experience regarding pricing and costs for Hiachi NAS Platform?
The pricing for the Hitachi NAS is higher compared to other NAS solutions since the NAS protocol is provided on top of the existing SAN environment, requiring an additional device for NAS functiona...
What needs improvement with Hiachi NAS Platform?
I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment an...
 

Also Known As

No data available
Hitachi NAS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Intersect Australia
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Hitachi NAS Platform and other solutions. Updated: June 2025.
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