Hitachi NAS Platform Reviews

Hitachi NAS Platform users indicate pricing is on the higher side, contingent on features and SCSI disc capacity, often unsuitable for SMBs. Licenses are required for additional nodes, possibly escalating costs with scaling. Pricing varies by client needs and negotiation capability but generally rates six to eight out of ten. Pricing reflects the NAS protocol layered on existing SAN environments, necessitating extra devices and adding to the expense, impacting suitability in some cases.

• "It is a highly-priced product."
• "I would rate the solution's pricing six to seven out of ten."
• "Hitachi NAS Platform’s price is high and depends on SCSI disc capacity."

Hitachi NAS Platform is primarily utilized as a gateway for mass storage and file sharing needs, often in conjunction with other technologies. Users employ it for scenarios requiring high-speed NAS for file sharing or as part of media server solutions. It is also implemented in environments like CIFS home directories. This platform is commonly integrated with NetApp and Fujitsu components to meet diverse storage and software requirements.

Customer support for Hitachi NAS Platform is described as being at a fair level with inadequate documentation. Technical support receives positive feedback, often being characterized as good. Multiple organizations report satisfactory experiences, noting that support engineers are consistently available. Some partners rate the technical support highly, scoring it between eight and nine. Generally, support is regarded as adequate and beneficial.

The initial setup of Hitachi NAS Platform varies in complexity. It is considered straightforward by multiple users, though not as simple as "on the fly" solutions. The duration of deployment depends on specific customer needs and their environment, potentially taking a few days. Hitachi's focus on engineering practices and compliance contributes to easier deployment compared to competitors. Their engineering orientation is noted for facilitating straightforward initial installations.

Hitachi NAS Platform excels in scalability for enterprise-level needs, praised for its ease of expansion and virtualization capabilities. Users report compatibility with third-party systems and support for up to eight nodes, boosting reliability and performance. While highly scalable, the NAS environment's scalability depends on SAN's capabilities, requiring SAN boxes and filers integration. It is effectively utilized globally, though standards and user numbers vary. Connectivity between servers is achievable with cluster configurations.

Hitachi NAS Platform is frequently cited for strong stability, thanks to its robust engineering. Most users report minimal issues, mainly involving hardware components like drives. Some encountered a bad software version causing random crashes in cluster nodes and file system corruption at a DR site. Despite these isolated incidents, the platform is generally praised for its dependability and stability.