CrowdStrike Falcon vs JumpCloud comparison

CrowdStrike and JumpCloud are both solutions in the ZTNA as a Service category. Additionally, 97% of CrowdStrike users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

CrowdStrike Falcon and JumpCloud compete in the cybersecurity and IT management category. CrowdStrike Falcon seems to have the upper hand with its advanced security features and enterprise appeal based on the data comparisons.

Features: CrowdStrike Falcon is recognized for its endpoint detection and response (EDR), threat analysis through AI/ML, and real-time protection with minimal system performance impact. JumpCloud provides robust integration capabilities, directory services, Single Sign-On (SSO), and extensive cloud app integrations for efficient identity and device management.

Room for Improvement: CrowdStrike Falcon users would like to see enhanced integration capabilities, better report functionalities, and dashboard usability improvements, along with more comprehensive device control features. JumpCloud could improve mobile device support, refine user management queries, and provide more pre-configured cloud app integrations.

Ease of Deployment and Customer Service: CrowdStrike Falcon can be deployed in private, public, hybrid cloud, and on-premises environments, displaying versatility. However, its technical support receives mixed feedback, with some users noting response delays. JumpCloud is mainly utilized in public cloud setups, with customer service generally well-regarded and aided by its cloud-centric deployment simplicity.

Pricing and ROI: CrowdStrike Falcon, although more expensive, justifies its cost with advanced security features, appealing to larger enterprises. The ROI is evident through decreased downtime and increased productivity. JumpCloud offers a cost-effective solution with variable pricing plans, ideal for startups and small businesses, presenting a compelling value proposition with its simplicity and comprehensive integration options.

To learn more, read our detailed CrowdStrike Falcon vs. JumpCloud Report (Updated: April 2025).

Buyer's Guide

CrowdStrike Falcon vs. JumpCloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Read full review

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"It was a very easy product to install. It can be deployed very fast."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

More iboss pros

"The scalability is good."

"The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately."

"CrowdStrike is a great solution."

"Scalability hasn't been an issue for us."

"The most beneficial part is the active response capability of the product."

"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."

"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."

"Falcon has the capacity to identify potential problems quickly. The administrator can deploy the agent, and the users cannot change it. This assures you that the agent remains on this device. Also, the agent can act preemptively to provide alerts about potential problems."

More CrowdStrike Falcon pros

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"I rate the stability of JumpCloud ten out of ten."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The product enables device management."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

More JumpCloud pros

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"File integrity monitoring would be very advantageous as an additional feature."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

More iboss cons

"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."

"Enhancements in reporting and forensic analysis could benefit the product."

"They need to strengthen the forensic capabilities of this product, for e-discovery."

"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."

"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."

"There is room for improvement in managing multiple customer IDs."

"One thing that is not yet available is attack simulation."

"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."

More CrowdStrike Falcon cons

"For improvement, the tool should introduce more customization options."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"Support is not good enough."

"They need more straightening of the SSO capabilities."

"I would like to see some support for printers, especially network printers, through the application."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"The visual tool and interface must be more fine-tuned."

More JumpCloud cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is an expensive product, but I think it is well worth the investment."

"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."

"Crowdstrike Falcon is relatively cheap."

"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."

"I'm not directly involved in sales, so I can't comment on the exact price, but I know the price decreases the higher the quantity we purchase."

"The more endpoints an organization adds the cheaper the cost."

"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."

"I do not have experience with the cost or licensing of the product."

More CrowdStrike Falcon pricing and cost advice

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The solution is pretty expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The cost was around $5 per user per month."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	34
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...

See all answers

How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

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Product Reports

Buyer's Guide

iboss

October 2025

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Buyer's Guide

CrowdStrike Falcon

October 2025

Download CrowdStrike Falcon product report

Buyer's Guide

JumpCloud

October 2025

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat detection, AI-driven capabilities, and seamless integration with other platforms. Its cloud-native design provides robust security across diverse environments, making it a reliable choice for modern cybersecurity needs.

CrowdStrike Falcon is heralded for features like robust endpoint visibility, threat detection, and AI-driven capabilities. Users value its efficient real-time monitoring, which maintains low impact on performance while offering seamless integration with platforms. The lightweight design, coupled with comprehensive dashboards and automated threat responses, enhances security operations while reducing resource strain. CrowdStrike's cloud-native architecture ensures flexible, always-on protection, making it adaptable to a wide range of environments. However, improvements can be made in log management, compatibility with diverse operating systems, and integration with third-party technologies. Users also seek more robust reporting features, fewer false positives, and better support for legacy systems. Enhanced policy application, AI capabilities, and extended on-demand scanning are desired, while pricing and technical support responsiveness are concerns.

What are CrowdStrike Falcon's key features?

Endpoint Visibility: Offers robust real-time monitoring and detection.
AI-Driven Security: Incorporates advanced AI for threat intelligence.
Cloud-Native Architecture: Provides flexible, always-on protection.
Automated Threat Response: Enhances security operations efficiently.
Seamless Integration: Works smoothly with other platforms.

What benefits should users focus on?

Reduced Resource Strain: Lightweight design minimizes performance impact.
Comprehensive Security: Advanced protection across various endpoints.
Flexible Deployment: Adapts to different environments easily.
Improved Efficiency: Streamlines threat detection and response processes.
Cost-Effectiveness: Potential ROI from reduced security breaches.

CrowdStrike Falcon is implemented widely in industries relying on robust endpoint protection for monitoring, securing endpoints, forensic analysis, and malware detection. Its cloud-based AI capabilities ensure comprehensive security across devices, making it a preferred choice for networks, servers, and workstations globally. The efficient management of security threats and compliance with regulations is achieved with minimal resource consumption.

CrowdStrike

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

CrowdStrike Falcon vs. JumpCloud

April 2025

Free Report: CrowdStrike Falcon vs. JumpCloud

Find out what your peers are saying about CrowdStrike Falcon vs. JumpCloud and other solutions. Updated: April 2025.

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