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CrowdStrike Falcon Sandbox vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
15th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (15th), Office 365 Protection (3rd)
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.3%, up from 0.6% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Abhimanyu Raj - PeerSpot reviewer
Alerts and notifications have enhanced malware detection capabilities
These features are probably the most essential for me. I find the notifications and alerts received from CrowdStrike server to be invaluable. They analyze Falcon and provide output regarding any kind of infected malware devices or files. We have seen returns on our investment in more than thousands of instances, which is the most important part for us.
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have seen returns on our investment in more than thousands of instances, which is the most important part for us."
"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."
"The tool helps to obtain information about potential company breaches. The malware analysis capability is very effective. We check files from various sources, such as emails, USBs, and cloud drives."
"The most valuable features include malware detection, threat rating related to files, studying the metadata of the files, and providing threat feeds to the endpoint."
"It provides a safe way to analyze and review documents that may have sensitive information without uploading them to a public platform. Additionally, provides an easy way to spin up a VM without requiring additional resources and patching of personal or team-managed virtualization."
"I find the notifications and alerts received from CrowdStrike server to be invaluable."
"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."
"I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements."
"It's cut down on our amount of spam."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
"Every client that uses it experiences a productivity boost. If somebody has to filter through 150 or 200 emails a day to find the 30 good ones, that's inefficient. If they're using SpamTitan it's making them more efficient because they don't have to go through all the junk."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"If it can stop all the garbage from getting through, then it is definitely a time saver. It is more protecting our employees than anything. We just want to make sure that we can do everything that we can do to try and prevent people from clicking on bad stuff or having to deal with bad stuff. It is easier to prevent it from coming into the network."
 

Cons

"The detailed report is very valuable, but not always accurate. This is a great resource to share amongst team members and stakeholders after analysis."
"The product needs integration with SOAR products to add more integration points, which is important for various clients."
"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."
"As of now, there is nothing specific in need of improvement."
"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."
"The technical support is medium - they could improve, as communication is sometimes slow or late. There are missing detections that other tools catch. For improvements, we need easier ways to view full incident information and better presentation of data. Adding risk indicators for incidents would help decide on immediate actions. The platform should provide more information about incident risks to help less knowledgeable staff make decisions."
"One of the valuable features of the solution is to impressively detect threats without any impact on the end point performance. The solution ensures that the end users have a seamless experience."
"They could improve on the color of the interface."
"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"The SpamTitan user interface is not amazing, but I don't mind it. I know they are releasing a new one soon. I have seen it and it looks a lot better. That has been an area that needs improvement."
"With SpamTitan, the false positives and false negatives seem to be higher than those with the product we had previously. The other area for improvement has to do with how to deal with false positives. If something slips through, there's no easy way to mark it as spam globally. The add-in has not been working. We haven't even deployed it to our entire organization yet because it's not working for the few in the pilot project."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
 

Pricing and Cost Advice

"Price-wise, the tool is a bit above mid-range, maybe 7 out of 10, where 10 is the most expensive."
"CrowdStrike Falcon Sandbox is not cheap; however, whether it should be more affordable is a decision best left to the company."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"I pay $650 per year for 50 licenses."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"The pricing is very reasonable. I know the cloud version costs more because of active 24/7 monitoring, but we take care of that as our setup is on-prem. SpamTitan is in line with what we were paying for GFI MailEssentials but works much better."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
Comms Service Provider
12%
Educational Organization
9%
Computer Software Company
20%
Manufacturing Company
14%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
What needs improvement with CrowdStrike Falcon Sandbox?
As of now, there is nothing specific in need of improvement.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet developed. I wish for a return to the older GUI which was easier to use.
 

Overview

 

Sample Customers

Information Not Available
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. TitanHQ SpamTitan and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.