


Symantec Endpoint Security and CrowdStrike Falcon Insight XDR are leading competitors in endpoint protection solutions. While Symantec is noted for its comprehensive antivirus and broader OS coverage, CrowdStrike excels in real-time threat alerts and proactive threat mitigation.
Features: Symantec Endpoint Security is known for its antivirus, anti-spyware, and intrusion prevention that provide robust protection. It supports multiple operating systems through a single management console, ensuring seamless integration and fast deployment. CrowdStrike Falcon Insight XDR is recognized for its lightweight agent and behavior-based detection. It offers advanced threat hunting capabilities and real-time alerts, which enhance security management and proactive threat mitigation.
Room for Improvement: Symantec can be demanding on CPU and RAM, affecting system performance. There are also issues with licensing and technical support streamlining. CrowdStrike faces challenges with addressing false positives and requires improved dashboard customization. Some users suggest that CrowdStrike's pricing should be more accessible with smoother integration and broader threat analysis.
Ease of Deployment and Customer Service: Symantec often involves complex on-premises deployment, and customer service experiences vary greatly. CrowdStrike provides a cloud-based deployment model, allowing faster remote setup and more seamless integration. Customer service reviews for CrowdStrike are generally positive, particularly for its responsive support team.
Pricing and ROI: Symantec Endpoint Security offers competitive pricing seen as budget-friendly with satisfactory ROI due to reliable protection and minimal downtime. CrowdStrike Falcon Insight XDR, though more expensive, is worth the investment for its advanced features and comprehensive support, providing strong ROI by reducing operational burdens and delivering proactive security.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 5.8% |
| Cortex XDR by Palo Alto Networks | 3.9% |
| Symantec Endpoint Security | 3.7% |
| Other | 86.6% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 34 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon Insight XDR provides adversary-driven detection and response across endpoints and beyond. It combines AI-powered endpoint detection and response with integrated threat intelligence and expert context to deliver high-quality, context-rich detections that help security teams identify and prioritize sophisticated threats.
Automated leads and Charlotte AI, combined with attack-path visibility, adversary context and MITRE ATT&CK mappings, help analysts investigate incidents faster. Real Time Response and Falcon Fusion SOAR support direct and automated remediation at scale. Extend investigations with critical context from identity, cloud, mobile and data protection, while incorporating third-party data in the same console.
What are the key features of CrowdStrike Falcon?
What benefits and reported outcomes can organizations achieve?
In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Symantec Endpoint Security is a comprehensive protection tool designed for antimalware and antivirus defense. Providing centralized management and smooth deployment, it effectively secures environments from small businesses to extensive networks.
Symantec Endpoint Security serves organizations by offering robust protection with features like rapid deployment and centralized management, critical for securing workstations and servers. While appreciated for efficient resource utilization and stable operation, some users report issues with virus detection and cumbersome updates. Pricing is often considered high. It is a popular choice among IT consultants, academic institutions, and service providers for its ability to manage broad and varied security needs efficiently.
What are the key features of Symantec Endpoint Security?In industries like academia and IT consulting, Symantec Endpoint Security fulfills specific needs for robust endpoint protection. Its centralized management and application control make it suitable for educational institutions managing large network systems, while service providers benefit from its flexible deployment options.
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