

OpenText Enterprise Security Manager and CrowdStrike Falcon Insight XDR compete in the enterprise security management category. While both have strengths, CrowdStrike Falcon Insight XDR maintains an edge for its advanced detection and response features, making it a preferred choice for comprehensive threat protection.
Features: OpenText Enterprise Security Manager boasts integration capabilities and robust event correlation features. It efficiently handles diverse log sources within varied infrastructures. CrowdStrike Falcon Insight XDR stands out with its advanced EDR functionality, lightweight cloud-native architecture, and proactive threat detection, providing flexibility and robust protection.
Room for Improvement: OpenText Enterprise Security Manager could enhance user experience, automation, and technical support while optimizing its licensing models. Conversely, CrowdStrike Falcon Insight XDR should improve its dashboard and reporting functionalities and extend support for legacy systems to enhance user engagement.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager offers versatile deployment options, including On-premises, Hybrid Cloud, and Public Cloud. However, it faces challenges with technical support and customer service. CrowdStrike Falcon Insight XDR excels with its cloud-friendly deployment and global support, though it also encounters technical support satisfaction issues.
Pricing and ROI: OpenText Enterprise Security Manager features a variable pricing model based on EPS, potentially leading to high costs for larger deployments. Nevertheless, it remains a cost-effective option for large enterprises due to its compliance capabilities. CrowdStrike Falcon Insight XDR, although perceived as more costly, justifies its price through enhanced security benefits and significant flexibility, providing excellent ROI for organizations prioritizing robust protection.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
It lacks some capabilities compared to other tools available in the market.
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The ability to interpret data is highly valued.
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 2.7% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 95.7% |

| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 34 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 59 |
CrowdStrike Falcon Insight XDR provides adversary-driven detection and response across endpoints and beyond. It combines AI-powered endpoint detection and response with integrated threat intelligence and expert context to deliver high-quality, context-rich detections that help security teams identify and prioritize sophisticated threats.
Automated leads and Charlotte AI, combined with attack-path visibility, adversary context and MITRE ATT&CK mappings, help analysts investigate incidents faster. Real Time Response and Falcon Fusion SOAR support direct and automated remediation at scale. Extend investigations with critical context from identity, cloud, mobile and data protection, while incorporating third-party data in the same console.
What are the key features of CrowdStrike Falcon?
What benefits and reported outcomes can organizations achieve?
In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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