Try our new research platform with insights from 80,000+ expert users

CrossBrowserTesting vs Sauce Labs vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.9%, up from 0.9% compared to the previous year. The mindshare of Sauce Labs is 5.8%, down from 6.5% compared to the previous year. The mindshare of Tricentis Tosca is 18.9%, up from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."
"The most valuable feature is cross-browser, cross-OS, cross-mobile device testing."
"From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution."
"It offers many features, such as risk-based testing and scenario creation using Kafka."
"The scriptless automation tool is one of the important features."
"It's integrated with different technologies, desktop applications, package solutions like SAP, and mobile applications."
"The product's initial setup phase was easy."
"It is easy to automate tasks, highly flexible, straightforward to learn, and easy to maintain."
"To me, what stands out the most about Tricentis Tosca is that even if I'm not a technical tester, I could pick up on how to use it very quickly because of the mechanisms of the tool, for example, its scanning mechanism. I'm not so technical, but I'm able to maneuver through Tricentis Tosca and derive capability. It's a user-friendly tool. It's not very complex."
"Object Identification Wizard."
 

Cons

"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"The "Getting Started" documentation for Selenium testing could be improved."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Sometimes the testing is slow."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs)."
"They could improve the platform's customer support services."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"Tricentis Tosca could improve on its mobile automation solution."
"What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved."
"The issue is that even though the components are tightly integrated, object identification can be quite slow, sometimes taking five to ten seconds."
"Needs a UI to visualize the test case development."
"They should have a different license policy for medium and small companies."
"The document object model or some aspects of it has a bit of a learning curve."
"There should be ease of data manipulation within automation test cases."
"Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"We pay for a specific number of VMs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"It could be less like pay-per-use with a lower rate."
"We have an enterprise account; it has worked great for our needs."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"Trial the product and see if it suits your needs."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Go ahead please. Try it at a smaller scale."
"The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly."
"Although the product is slightly more expensive than tools, its automation capabilities and reduced scripting needs justify the cost."
"If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight."
"I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side."
"The tool's pricing is lower than that of other automation tools."
"I give the cost of Tricentis Tosca a six out of seven."
"In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included."
"The pricing and licensing of Tricentis Tosca were alright. Many customers look for end-to-end enterprise solutions, there were not many challenges with the pricing. However, the customers who are coming from Selenium or similar, feel they're paying a premium for this Tricentis Tosca license. If the right person is there for the implementation of the Tricentis Tosca, then it is one of the best tools in the market."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
6%
Government
6%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

No data available
No data available
Orchestrated Service Virtualization
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, OpenText, UiPath and others in Functional Testing Tools. Updated: August 2025.
865,164 professionals have used our research since 2012.