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CrossBrowserTesting vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Mindshare comparison

As of April 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.7% compared to the previous year. The mindshare of OpenText Functional Testing is 6.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing6.3%
CrossBrowserTesting1.5%
Other92.2%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"We would not be able to provide our services without their tools."
"It has increased the speed of our regression testing."
"It has increased the speed of our regression testing."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"I am able to continuously test my new releases across browser versions without issues."
"It is a reliable product, it works, it's as good or better than similar solutions especially because you get technical support from real people."
"My company is very firefighting friendly, so the ROI was immense when it came to automation and the amount of time it took to get test suites and regression set up."
"It's simple to set up."
"At our company, we have everything from mainframe to modern web UI, and UFT allows us to test all of those sites."
"UFT is extremely stable."
"If you're a company that is working with any legacy systems, and you need automation with both web-based applications and terminal-based applications, the solution would be a good thing to use."
"UFT One has good coverage of different environments and any Windows application or web application."
"Compared to other products, UFT One is better, faster, and more accurate."
 

Cons

"I have had quite a few issues trying to use a virtual machine to test our application on."
"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"There should be more detailed training on CrossBrowserTesting."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The "Getting Started" documentation for Selenium testing could be improved."
"HP has a policy that software updates for the QTP/UFT products are only available to licensed users with a service agreement. However this policy extends beyond version upgrades to software patches, and the problem this poses is that any potential customer that downloads the tool for use with a 30-day trial license must work with an unpatched version that is often less stable than the patched version in use by licensed long-term customers."
"The overall design needs an entire overhaul. We prefer software designed to ensure the package isn't too loaded."
"The core application that we're using in our company is a bit special and resistant to automation."
"There were some issues with deployment and the integration into Solution Manager."
"The product should evolve to be flexible so one can use any programming language such as Java and C#, and not just VB script."
"HP is very strong on the testing side, but in the last few years with the agile methodology it has lagged behind."
"Having an Object Repository that is not stored but built through the run is the most difficult and time consuming task."
"It’s in the middle and not always 100% reliable."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"The tool's price is high."
"The pricing of the product is an issue."
"The price is one aspect that could be improved."
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
"There are no additional costs involved apart from the standard license."
"It's a yearly subscription. There are no additional costs to the standard subscription."
"The licensing cost is high. There are no additional costs to the standard license."
"Its price is reasonable compared to other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Construction Company
9%
Transportation Company
7%
Manufacturing Company
20%
Financial Services Firm
15%
Computer Software Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

Ask a question
Earn 20 points
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

No data available
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing and other solutions. Updated: April 2026.
889,955 professionals have used our research since 2012.