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Coralogix vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Coralogix improves system reliability and reduces downtime, saving time and money with easy cloud deployment and faster issue resolution.
Sentiment score
4.9
OpenText Enterprise Security Manager aids compliance and threat detection, though ROI clarity varies due to costs and licensing model.
Previously one to two hours were required to resolve major issues. Now it takes around ten to twenty minutes, representing approximately a sixty to seventy percent reduction in resolution time.
Technical Solution Support Development Engineer at Ericsson Global
I have seen a return on investment with Coralogix, particularly in terms of time saved.
Presales Engineer at Crayon AS
I see a return on investment in time saving.
Cloud Engineer at TO THE NEW Digital
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
Cloud Security Archirect at IBM
 

Customer Service

Sentiment score
7.3
Coralogix customer service excels in responsiveness and expertise, often surpassing competitor expectations in technical support and effective solutions.
Sentiment score
5.4
OpenText Enterprise Security Manager receives mixed reviews, with inconsistent technical support and reliance on self-resolution despite improvements.
I am satisfied with their response time and overall competence.
Engineering Manager at a tech vendor with 51-200 employees
The support team has good technical knowledge and is able to understand log-related monitoring issues without much back and forth.
Technical Solution Support Development Engineer at Ericsson Global
They are helpful, especially when we created several custom dashboards.
SDE II at Nutanix
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
Cloud Security Archirect at IBM
 

Scalability Issues

Sentiment score
7.1
Coralogix efficiently scales in large environments, handling growth, log volumes, and microservices smoothly with cloud infrastructure integration.
Sentiment score
5.9
OpenText Enterprise Security Manager is adaptable but costly, with licensing concerns affecting budget forecasting despite user satisfaction.
As our system usage and log volume increased, Coralogix was able to handle the growth without requiring any major changes from our side.
Technical Solution Support Development Engineer at Ericsson Global
We have never faced any scalability issues.
SDE II at Nutanix
Handling scaling with Coralogix is good, as it is easy to scale up or down as my needs change.
Presales Engineer at Crayon AS
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
Cloud Security Archirect at IBM
 

Stability Issues

Sentiment score
8.0
Coralogix is highly rated for stability and reliability, with occasional minor delays but no significant performance issues.
Sentiment score
5.1
OpenText Enterprise Security Manager's stability varies by environment, requiring proper setup; recent patches improve performance but challenges persist.
There are no downtimes, no crashes, or any performance issues that I've noticed since we started using it.
Platform Engineer at a tech vendor with 51-200 employees
We use it continuously for monitoring and troubleshooting, and we have not faced any major stability issues that impacted our work significantly.
Technical Solution Support Development Engineer at Ericsson Global
High CPU usage on one pod can be averaged out by others, concealing potential issues.
SDE II at Nutanix
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
Cloud Security Archirect at IBM
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

Coralogix users seek better cost management, AI integration, simpler interfaces, dashboard customization, and improved support for various technical features.
Users seek better reporting, UX, licensing, enhanced performance, integration, automation, AI advancements, and improved support and training.
Coralogix already provides strong capabilities for centralized logging and monitoring, but enhancing these areas would make it even more efficient for large-scale environments in our telecom servers.
Technical Solution Support Development Engineer at Ericsson Global
We require some form of grouping or categorization of logs to identify them better.
SDE II at Nutanix
Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions.
Engineering Manager at a tech vendor with 51-200 employees
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Cloud Security Archirect at IBM
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
 

Setup Cost

Coralogix offers flexible usage-based pricing with costs from $400-$5,000, emphasizing scalability and cost management for enterprises.
OpenText Enterprise Security Manager is considered costly, with varied licensing options, and negotiation advised for potential discounts.
Despite the expense, I believe it is worth the money to have Coralogix as a tool.
SDE II at Nutanix
Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage.
Engineering Manager at a tech vendor with 51-200 employees
It is charged based on what we store.
Presales Engineer at Crayon AS
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
Cloud Security Archirect at IBM
 

Valuable Features

Coralogix offers intuitive UI, real-time logging, AI insights, seamless integrations, and efficient log management for improved troubleshooting and visualization.
OpenText Enterprise Security Manager offers versatility, strong vendor support, effective event correlation, and user-friendly integration for enhanced security analysis.
I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible.
Presales Engineer at Crayon AS
Coralogix has positively impacted our organization by providing us with a clearer data flow, which allows us to analyze data better and find errors easier using the smart logs it offers.
Automation Engineer at a tech services company with 501-1,000 employees
Out of real-time analytics, cost-efficient storage, and AI-powered insights, the most valuable for my team has been the cost-efficient storage.
Software Developer
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
Cloud Security Archirect at IBM
 

Categories and Ranking

Coralogix
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (12th), API Management (9th), Streaming Analytics (10th), Anomaly Detection Tools (2nd), AI Observability (9th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
25th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Coralogix is 1.2%, up from 0.4% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Coralogix1.2%
OpenText Enterprise Security Manager1.6%
Other97.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Arka Sarkar - PeerSpot reviewer
Technical Solution Support Development Engineer at Ericsson Global
Centralized monitoring has transformed telecom troubleshooting and now reduces downtime proactively
Coralogix works well for our needs, but there are a few areas where improvements can be made. One area is querying performance for large-scale data sets. When we are dealing with very high log volumes, some complex queries take time to return results. Improving query speed and optimization would enhance the troubleshooting experience. Another point is the learning curve for advanced features. While basic usage is straightforward, advanced querying and dashboard configurations can take time for new users we are onboarding. We have faced this situation in our organization's domain frequently. More simplified UI options or guided templates would help new team members onboard faster. Additionally, dashboard customization flexibility needs improvement. Although dashboards are useful, having more flexibility in customization would make them even more powerful. An important point is cost optimization. Since log volume is high in our environment, better visibility and control over cost optimization would be beneficial. These are minor improvements overall. Coralogix already provides strong capabilities for centralized logging and monitoring, but enhancing these areas would make it even more efficient for large-scale environments in our telecom servers. Improvements could include query performance, alert noise reduction, and ease of use for advanced features, especially for large-scale environments like ours.
SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
 

Questions from the Community

What is your experience regarding pricing and costs for Coralogix?
My experience with Coralogix pricing and licensing has been generally positive, especially considering the value it provides in terms of monitoring and troubleshooting. It follows a usage-based pri...
What needs improvement with Coralogix?
Coralogix works well for our needs, but there are a few areas where improvements can be made. One area is querying performance for large-scale data sets. When we are dealing with very high log volu...
What is your primary use case for Coralogix?
In my organization, particularly in Ericsson's telecom BSS domain, the primary use case of Coralogix is centralized log management and real-time monitoring of telecom applications, such as the BSS ...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
 

Also Known As

No data available
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Coralogix vs. OpenText Enterprise Security Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.