ConnectWise SIEM vs Fidelis Elevate comparison

ConnectWise and Fidelis Security are both solutions in the Endpoint Detection and Response (EDR) category. ConnectWise is ranked #54 with an average rating of 6.0, while Fidelis Security is ranked #59. ConnectWise holds a 0.5% mindshare in EDR, compared to Fidelis Security’s 0.7% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of Fidelis Security users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

1,661 Views
565 Comparison Views

66% willing to recommend

Fidelis Elevate

Read 7 Fidelis Elevate reviews

2,254 Views
1,037 Comparison Views

100% willing to recommend

ConnectWise SIEM

Fidelis Elevate

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and ConnectWise SIEM are contenders in the SIEM market. ConnectWise SIEM appears to have the upper hand with robust features, making it a preferred choice despite higher costs.

Features: Fidelis Elevate offers advanced threat detection, automated response, and comprehensive endpoint visibility. ConnectWise SIEM provides seamless integration with existing IT infrastructure, superior threat intelligence features, and effective data correlation from multiple sources.

Room for Improvement: Fidelis Elevate could improve its alerting mechanisms, simplify its learning curve for new users, and enhance its overall user interface. ConnectWise SIEM could benefit from reducing the complexity of its setup, improving documentation, and streamlining its user interface for better usability.

Ease of Deployment and Customer Service: Fidelis Elevate users report a straightforward deployment process but face some challenges with the learning curve. Customer service is responsive and helpful. ConnectWise SIEM users note the deployment can be complex and time-consuming, though customer service is highly rated for thorough support.

Pricing and ROI: Fidelis Elevate is more affordable with good ROI due to lower initial setup costs. ConnectWise SIEM, while pricier, offers high value with advanced features and integrations, delivering strong ROI by significantly enhancing security posture.

To learn more, read our detailed ConnectWise SIEM vs. Fidelis Elevate Report (Updated: January 2026).

Buyer's Guide

ConnectWise SIEM vs. Fidelis Elevate

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Endpoint Detection and Response (EDR)

54th

Ranking in Managed Detection and Response (MDR)

25th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (50th), Secure Access Service Edge (SASE) (22nd)

Fidelis Elevate

Ranking in Endpoint Detection and Response (EDR)

59th

Ranking in Managed Detection and Response (MDR)

33rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Threat Deception Platforms (9th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Extended Detection and Response (XDR) (37th)

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of ConnectWise SIEM is 0.5%, up from 0.2% compared to the previous year. The mindshare of Fidelis Elevate is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
ConnectWise SIEM	0.5%
Fidelis Elevate	0.7%
Other	98.8%

Endpoint Detection and Response (EDR)

Featured Reviews

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Read full review

Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

More Fidelis Elevate pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"The reports in the endpoint area of Elevate can be improved."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

Pricing and Cost Advice

"The solution is expensive."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

Manufacturing Company

University

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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Comparisons

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Compared 7% of the time

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Compared 5% of the time

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Compared 5% of the time

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Compared 9% of the time

Commvault Cloud vs Fidelis Elevate

Compared 7% of the time

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Compared 6% of the time

CrowdStrike Falcon Complete MDR vs Fidelis Elevate

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Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

January 2026

Download ConnectWise SIEM product report

Buyer's Guide

Fidelis Elevate

January 2026

Download Fidelis Elevate product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

First Midwest Bank

Buyer's Guide

ConnectWise SIEM vs. Fidelis Elevate

January 2026

Free Report: ConnectWise SIEM vs. Fidelis Elevate

Find out what your peers are saying about ConnectWise SIEM vs. Fidelis Elevate and other solutions. Updated: January 2026.

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