ConnectWise RMM vs ManageEngine Site24x7 comparison

ConnectWise and ManageEngine are both solutions in the Server Monitoring category. ConnectWise is ranked #22 with an average rating of 7.5, while ManageEngine is ranked #21 with an average rating of 8.0. ConnectWise holds a 1.2% mindshare in SM, compared to ManageEngine’s 0.9% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 50% of ManageEngine users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

2,315 Views
324 Comparison Views

100% willing to recommend

ManageEngine Site24x7

Read 2 ManageEngine Site24x7 reviews

1,099 Views
275 Comparison Views

50% willing to recommend

ConnectWise RMM

ManageEngine Site24x7

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and ManageEngine Site24x7 based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. ManageEngine Site24x7 Report (Updated: March 2026).

Buyer's Guide

ConnectWise RMM vs. ManageEngine Site24x7

March 2026

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Helped 884,696 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

62nd

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

49th

Ranking in Cloud Monitoring Software

36th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (6th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

ManageEngine Site24x7

Ranking in Network Monitoring Software

59th

Ranking in Server Monitoring

21st

Ranking in IT Infrastructure Monitoring

48th

Ranking in Cloud Monitoring Software

35th

Average Rating

6.6

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.2%, up from 0.2% compared to the previous year. The mindshare of ManageEngine Site24x7 is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
ManageEngine Site24x7	0.9%
ConnectWise RMM	1.2%
Other	97.9%

Server Monitoring

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Prashanth Magadi

Principal Engineer at a financial services firm with 1,001-5,000 employees

Struggled with complex licensing and limited support but have gained unified cloud monitoring

We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the patching solution."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"Site24x7 stands out. It is truly amazing."

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."

"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The solution could improve by offering better overall management and dashboards."

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."

"It is technical. The engineer must be familiar with it."

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

Information not available

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Top Industries

By visitors reading reviews

Performing Arts

12%

Comms Service Provider

11%

Outsourcing Company

Wholesaler/Distributor

University

17%

Comms Service Provider

11%

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

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What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

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What is your experience regarding pricing and costs for ManageEngine Site24x7?

This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.

See all answers

What needs improvement with ManageEngine Site24x7?

The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.

See all answers

What is your primary use case for ManageEngine Site24x7?

I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.

See all answers

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Compared 6% of the time

Everbridge IT Alerting vs ConnectWise RMM

Compared 6% of the time

Mitratech Preparis Planner vs ConnectWise RMM

Compared 5% of the time

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Compared 19% of the time

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Compared 11% of the time

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Compared 10% of the time

eG Enterprise vs ManageEngine Site24x7

Compared 8% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

March 2026

Download ConnectWise RMM product report

Buyer's Guide

Server Monitoring

March 2026

Download ManageEngine Site24x7 product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

ManageEngine Site24x7 is a comprehensive monitoring platform that aids businesses in tracking application and website performance, network activity, and server health, ensuring seamless IT operations.

Known for delivering deep insights, ManageEngine Site24x7 provides businesses with the tools necessary to maintain robust digital infrastructure. It supports monitoring of application performance, uptime, server health, and network traffic. Its cloud-based solution is suitable for IT departments seeking continuous visibility and control over their digital assets. Offering detailed analytics, it enhances decision-making by rapidly identifying potential issues before they affect business operations.

What are the key features of ManageEngine Site24x7?

Application Performance Monitoring: Tracks and optimizes application services for improved functionality.
Website Monitoring: Monitors uptime and response time to ensure web presence is uninterrupted.
Network Monitoring: Provides insights into network traffic and performance for comprehensive oversight.
Server Monitoring: Analyzes server status and resource consumption, promoting optimal performance.
Cloud Monitoring: Supports multiple cloud providers, offering a unified view of cloud services.

What benefits and ROI should users expect from ManageEngine Site24x7?

Improved Operational Efficiency: Streamlines monitoring to reduce downtime and enhance productivity.
Cost Savings: Detects issues early to minimize repair costs and resource wastage.
Enhanced Visibility: Provides thorough insights into IT infrastructure for proactive management.
Scalability: Adapts to dynamic IT environments, making it suitable for growing businesses.

ManageEngine Site24x7 is implemented across industries such as finance, healthcare, and retail. It provides solutions tailored to specific needs, ensuring critical IT systems perform reliably. Organizations benefit from its ability to monitor and report on industry-specific applications and regulatory compliance requirements.

ManageEngine

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Information Not Available

Buyer's Guide

ConnectWise RMM vs. ManageEngine Site24x7

March 2026

Free Report: ConnectWise RMM vs. ManageEngine Site24x7

Find out what your peers are saying about ConnectWise RMM vs. ManageEngine Site24x7 and other solutions. Updated: March 2026.

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