We performed a comparison between ConnectWise Automate and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The most value we get from this solution is that everything is on a patch cycle."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"The implementation is nice and easy."
"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."
"It allows us to manage all client requests, jobs and invoicing."
"Remote access and detailed monitoring help us support our equipment."
"This product saves us a lot of time and increases our efficiency."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
"With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
"The most valuable features are security and speed."
"Oracle Enterprise Manager helps to control servers."
"The most valuable feature of the solution is that it is a very user-friendly tool."
"I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"The tried and tested services that Oracle provides is second to none."
"Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's tuning and diagnostic options."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Technical support was helpful."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"Scheduling of automation could be improved and made more simple."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"Their support needs to be better."
"The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
"The user interface is not very interactive. It needs improvement."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
"RMAN tools need improvement."
"The product must improve its support team."
"The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
"We would like to have a single dashboard for monitoring and controlling all of our products."
"Technical support could be more responsive."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. ConnectWise Automate is rated 7.4, while Oracle Enterprise Manager is rated 8.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Quest Foglight for Databases.
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