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Conga Contract Lifecycle Management (CLM) vs Ironclad comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Conga Contract Lifecycle Ma...
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Product Configuration and Quoting (1st), Contract Management Software (1st)
Ironclad
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
eSignature (Electronic Signature) (8th), Contract Management Software (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
Stephane Muller - PeerSpot reviewer
Senior Manager, Contract Management Team at Amadeus
Automated NDA workflows have streamlined contract drafting and approvals for my team
The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows. When I say it is easy to customize, I mean creating the questions and creating the conditions in the template. For example, if you have different businesses and depending on the type of business, you want to customize a document such as an NDA, it is quite easy to do it by yourself inside Ironclad. Ironclad has impacted my organization positively because it is more efficient, allowing us to spend less time on easy tasks and therefore spend more time on more complex tasks. I would estimate 15 to 20% time saved on our side indicates the efficiency gains.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found that the automation bots we have developed give great savings in terms of higher productivity and efficiency."
"OCR, Image Recognition, Object Cloning, and PDF integration help us a lot."
"The data capture feature is very valuable. I know there are also some elements where you have to be able to incorporate AI, but I haven't gotten to that level yet."
"We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients."
"The ease of use is one of great assets for Automation Anywhere."
"In the past ten months, I have saved the work of two people and people are happy with the results."
"We have had a very good experience with Automation Anywhere and we are very happy with the solutions."
"The drag-and-drop feature is valuable."
"Conga Contract Lifecycle Management (CLM) has delivered measurable improvements in both time and cost savings for our organization, significantly reducing manual processing time, shortening contract turnaround times from days to hours, minimizing compliance risk, and improving overall operational efficiency and resource utilization."
"Overall, Conga Contract Lifecycle Management (CLM) helped streamline contract creation, approval, execution, and renewal processes while reducing manual effort and improving compliance."
"Conga Contract Lifecycle Management (CLM) had a positive impact by streamlining the contract management process and reducing manual effort."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly decreasing the time required for generating contracts and agreements for customers."
"The overall process of contract review, which used to take at least two weeks, has reduced to a couple of days now, including all the communications and internal discussions, representing a huge improvement."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization because I can store the terms and conditions between the two parties in the template, and I can share product-related data with the two parties to store prices and other relevant information."
"Conga Contract Lifecycle Management (CLM) positively impacted my organization because we did not have to manually enter customer details such as their name, where they work, or their address."
"The best feature Conga Contract Lifecycle Management (CLM) offers is its reliability, which is more dependable compared to Conga Composer, and this main feature allows us to arrange things with more conditions."
"The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows."
 

Cons

"We encountered issues during the upgrade of the framework. We were using the older framework of version 10.3.5. When we were upgrading, we were having a few issues in terms of getting the proper hardware and software prerequisites. For some things, like getting the controls of some of the application's tools, we were getting Automation Anywhere's help."
"An option should be provided to disable the flow and dual-mode since those are not used often by the developers, and hence take up extra space on the screen."
"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."
"The A2019 in early releases had been quite unstable to our experience."
"I struggled with understanding the use of different variables during my initial time with Automation Anywhere."
"Automation Anywhere can also be improved in machine learning and artificial intelligence. It would make our lives easier."
"When I post questions, I seldom get answers fast, and when I do, there are inconsistencies with the existing documentation."
"AA has many features but the issue is with the loss of overhead on computing resources."
"The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types."
"Conga Contract Lifecycle Management (CLM) can be improved by closing the workflow automation and also leveraging AI."
"To improve Conga Contract Lifecycle Management (CLM), there are just a couple of things that need to be fixed."
"Conga Contract Lifecycle Management (CLM) can be improved in terms of UI and functionality, as it needs to be more clean and polished."
"I cannot say Conga Contract Lifecycle Management (CLM) is stable. Sometimes it throws some issues."
"I have noticed there are very few help articles and knowledge-based documents available, making it a bit tricky for new users to onboard onto the platform."
"The improvement I would consider is that the UI should be improved, including the colors."
"The first is ease of configuration. Some advanced workflows and business rules can be complex to set up and maintain, especially for organizations with unique contract processes."
"Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at the moment as it has many bugs and a lot of inaccuracy."
 

Pricing and Cost Advice

"It's cheapest among the competition, although bargaining is a must."
"The pricing is a bit higher."
"It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost."
"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
11%
Outsourcing Company
8%
Manufacturing Company
13%
Healthcare Company
12%
Construction Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise560
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button,...
What is your experience regarding pricing and costs for Ironclad?
My experience with pricing, setup cost, and licensing was acceptable.
What needs improvement with Ironclad?
Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at...
What is your primary use case for Ironclad?
My main use case for Ironclad is drafting contracts, creating the first version of the contract, validating, approvin...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Branch
Find out what your peers are saying about Conga, Agiloft, Ironclad and others in Contract Management Software. Updated: September 2026.
914,322 professionals have used our research since 2012.