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Conga Contract Lifecycle Management (CLM) vs Ironclad comparison

Why PeerSpot?
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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Conga Contract Lifecycle Ma...
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Product Configuration and Quoting (1st), Contract Management Software (1st)
Ironclad
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
eSignature (Electronic Signature) (8th), Contract Management Software (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
Stephane Muller - PeerSpot reviewer
Senior Manager, Contract Management Team at Amadeus
Automated NDA workflows have streamlined contract drafting and approvals for my team
The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows. When I say it is easy to customize, I mean creating the questions and creating the conditions in the template. For example, if you have different businesses and depending on the type of business, you want to customize a document such as an NDA, it is quite easy to do it by yourself inside Ironclad. Ironclad has impacted my organization positively because it is more efficient, allowing us to spend less time on easy tasks and therefore spend more time on more complex tasks. I would estimate 15 to 20% time saved on our side indicates the efficiency gains.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, we've saved a lot of time, as there's a recent process that we automated which saves around 200 to 300 hours each month, depending on the number of accounts that come in."
"Its user interface is very understandable. Even a non-technical person can understand it. Everything in the user interface is self-explanatory. It is quite good."
"I have in fact told all my friends and colleagues who are in the RPA domain to work with Automation Anywhere because it's easier to run as well as to implement."
"AA has indirectly helped in re-engineering processes, which has made them more robust and efficient, and this has helped the business immensely."
"AARI is very convenient, and that is their biggest selling point."
"The technical support is something that I rely on if I have any queries or if I have to work on another alternate approach."
"The most valued feature of Automation Anywhere is its Excel functionality; earlier in my career, I used Process Studio as my RPA tool and there was no flexibility of retrieving single cells, but Automation Anywhere has the flexibility to extract data from Excel."
"It reduced cost and effort significantly; yearly, our organization saved $14,000, the company started to save more, and increased efficiency in the field of automation then started to pioneer."
"Globally, the overall time to contract is now seven to ten days, and this has been greatly appreciated by our Legal Ops head."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by automating contract generation."
"Because of these processes, the customer can send out thousands of contracts in one go instead of creating them and having a lot of people appointed to do this job, and it is a one-person job now."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization or my work by making the whole contract process much faster and much more organized."
"The main benefits I have seen from using Conga Contract Lifecycle Management (CLM) are that we use it as a discount platform in a huge project for different customers or accounts across the world."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by reducing team time and enhancing the quality of documents I share with customers, allowing me to make changes in quotes and orders with just one click."
"The overall process of contract review, which used to take at least two weeks, has reduced to a couple of days now, including all the communications and internal discussions, representing a huge improvement."
"Overall, Conga Contract Lifecycle Management (CLM) has increased operational efficiency, improved contract turnaround times, and provided greater control over the contract lifecycle."
"The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows."
 

Cons

"I would suggest going with Microsoft Power Automate rather than Automation Anywhere because Power Automate's cloud flow is easier to use."
"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."
"I'd like to see the stabilization of Co-Pilot and integration with multiple products... In the future, I will require integration with SAP Oracle, Atlassian, and Service Now. The contact center vertical is important..."
"We've had a lot of issues with the installation and performance on a variety of computers, onshore and offshore. Our network bounds multiple domains, and we've had issues there, as well. So, we are looking forward to the web-based development versions."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"There is a limitation with Automation Anywhere where if you want to build your own packages and deploy them, it is very difficult."
"If you want to use Chrome then there are three or four additional steps that need to be completed."
"Automation Anywhere (AA) has a lot of stability issues. It needs a lot of maintenance."
"Template management could be more user-friendly."
"The improvement I would consider is that the UI should be improved, including the colors."
"Conga Contract Lifecycle Management (CLM) can be improved because implementation can be complex, and the loading process could be enhanced."
"Conga Contract Lifecycle Management (CLM) can be improved in terms of UI and functionality, as it needs to be more clean and polished."
"The artificial intelligence was not working properly, and a lot of improvement has to be done."
"I have noticed there are very few help articles and knowledge-based documents available, making it a bit tricky for new users to onboard onto the platform."
"I have not used Conga Contract Lifecycle Management (CLM) deeply, but I know that document generation still has some improvements that need to be implemented."
"I chose a rating of seven out of ten because there are many areas for improvement for Conga; it is not a complete solution yet."
"Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at the moment as it has many bugs and a lot of inaccuracy."
 

Pricing and Cost Advice

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"The setup cost depends on multiple factors, so you need to get details before choosing."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
11%
Outsourcing Company
8%
Manufacturing Company
13%
Healthcare Company
12%
Construction Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise560
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button,...
What is your experience regarding pricing and costs for Ironclad?
My experience with pricing, setup cost, and licensing was acceptable.
What needs improvement with Ironclad?
Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at...
What is your primary use case for Ironclad?
My main use case for Ironclad is drafting contracts, creating the first version of the contract, validating, approvin...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Branch
Find out what your peers are saying about Conga, Agiloft, Ironclad and others in Contract Management Software. Updated: September 2026.
914,322 professionals have used our research since 2012.