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Conga Contract Lifecycle Management (CLM) vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Contract Management Software (1st)
Siebel
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (4th), Order Management Hubs (7th)
 

Mindshare comparison

As of September 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.9%, up from 4.2% compared to the previous year. The mindshare of Siebel is 5.5%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.9%
Siebel5.5%
Other88.6%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Globally, the overall time to contract is now seven to ten days, and this has been greatly appreciated by our Legal Ops head."
"After they shifted from manual work to automation, their sales, business, and revenue have all increased."
"The X-Author 2.0 is the most dominating feature that Conga Contract Lifecycle Management (CLM) has in a contract lifecycle management compared to any other management package in the CLM space."
"A 25% to 40% reduction in standard agreements is what we have achieved, and the centralized repository also improved the reporting on contract renewals and expiration and helped the team to identify and address those bottlenecks more quickly."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization, and I have noticed improvements in productivity, accuracy, and turnaround times."
"Conga Contract Lifecycle Management (CLM) had a positive impact by streamlining the contract management process and reducing manual effort."
"Because of these processes, the customer can send out thousands of contracts in one go instead of creating them and having a lot of people appointed to do this job, and it is a one-person job now."
"The clarity and smooth process provided by Conga Contract Lifecycle Management (CLM) have greatly impacted my team and business."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"I found that this product had the ability to meet our business needs."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"Being a single source of information, this provides an authoritative source of information."
 

Cons

"Sometimes I feel that the generation of templates in Conga Contract Lifecycle Management (CLM) is slow or it breaks somewhere."
"Secondly, users have reported that X-Author is not functioning consistently, so if we could have an easier feature for accepting or rejecting changes, that would be beneficial from a user perspective."
"Conga Contract Lifecycle Management (CLM) can sometimes feel slow, so I think additional strong real-time collaboration tools during negotiation and smoother integration with non-sales systems would also be helpful."
"Conga Contract Lifecycle Management (CLM) can be improved because implementation can be complex, and the loading process could be enhanced."
"The artificial intelligence was not working properly, and a lot of improvement has to be done."
"Conga Contract Lifecycle Management (CLM) can be improved by making the configuration of approvals a little simpler."
"Conga Contract Lifecycle Management (CLM) can be improved by closing the workflow automation and also leveraging AI."
"Conga Contract Lifecycle Management (CLM) is a powerful platform, but there are a few areas where improvements could enhance the user experience."
"Business rules for data duplication can be improved."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"It is a very expensive product and data steward module is very complex."
"Pricing is very high."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
11%
Outsourcing Company
8%
Outsourcing Company
14%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs. Having a ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button, the document should be generated in the back end and that should sit in the not...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Conga Contract Lifecycle Management (CLM) vs. Siebel and other solutions. Updated: September 2026.
914,889 professionals have used our research since 2012.