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Commvault Cloud vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
Sentiment score
1.0
Veritas NetBackup provides value by ensuring rapid recovery, reducing costs, and effectively protecting data despite some cost concerns.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Sentiment score
6.6
Veritas NetBackup's support is effective but inconsistent, with responsiveness issues and escalation needed; documentation is well-regarded.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
The support from Veritas NetBackup is very good.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Sentiment score
5.1
Veritas NetBackup is scalable but can be costly, with mixed reviews on handling large datasets and complex migrations.
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Sentiment score
8.4
Veritas NetBackup is highly stable and reliable on Linux, with minor issues, consistently rated between eight to ten.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Veritas NetBackup performs well in terms of stability.
 

Room For Improvement

Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
Veritas NetBackup needs UI improvements, better support, competitive pricing, enhanced cloud integration, scalability, and AI features.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Veritas NetBackup needs improvement in terms of integration with the cloud.
 

Setup Cost

Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
Veritas NetBackup is seen as costly, especially for SMEs, with complex licensing, though discounts may ease concerns.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
 

Valuable Features

Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
Veritas NetBackup provides reliable cloud integration, flexibility, scalability, and enhanced protection, making it ideal for efficient data management.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of Veritas NetBackup is 2.7%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.0%
Veritas NetBackup2.7%
Other91.3%
Backup and Recovery
 

Q&A Highlights

Rony_Sklar - PeerSpot reviewer
Jul 23, 2023
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Rizwan Islam - PeerSpot reviewer
We optimize critical data management with versatile enterprise solutions while maintaining excellent user interface experience
The features of Veritas NetBackup that are most useful for us involve different backup scenarios such as huge contents, including our file server repositories. We have to write that backup on the tape media, which is why we observe that Veritas NetBackup is a very strong product in these areas. Regarding granular recovery, we sometimes use certain files, specifically accidentally deleted or required files from the backups, in maintaining data continuity. The feature is effective and works every time. The interface in Veritas NetBackup is very friendly and useful, and it has been standard during the last 10 years. We are very used to this interface and do not feel any complications. Veritas NetBackup is basically a single product which fulfills all the technical requirements specifically required for the backup job or the backup domain. It supports multi platforms, multi applications, and multiple hardware at the same time, so we generally feel it is a full feature solution. Most importantly, they have very tight integration at a very granular level, and recently we inducted another product Veritas File System in our environment because we have an issue with huge content data, so we have optimized the problem of that data by using the Veritas File System VxFS. Veritas NetBackup is a scalable solution for us. It is a very comprehensive solution that can manage numerous backups, and we already have a somewhat complicated environment in which backups are first written on the backup appliance and then moved to tape, and everything is managed through Veritas NetBackup very easily.
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Answers from the Community

Rony_Sklar - PeerSpot reviewer
Sep 24, 2021
Sep 24, 2021
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the mos...
2 out of 12 answers
it_user1108203 - PeerSpot reviewer
Feb 4, 2020
Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is good, I have successfully tested and recovered data from VM consistent backup and app consistent backup using both the software. There is no decisive factor, trying all of them and finding the most suitable one for your data center would be a viable decision.
FL
Feb 4, 2020
Commvault is more complete and more efficient. I would recommend Commvault.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise65
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Beta Offshore
Find out what your peers are saying about Commvault Cloud vs. Veritas NetBackup and other solutions. Updated: September 2025.
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