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Commvault Cloud vs Dell PowerProtect DD (Data Domain) vs Rubrik comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
Sentiment score
7.4
Dell PowerProtect DD offers reduced costs and improved data management, benefiting large enterprises with efficient backup solutions.
Sentiment score
7.2
Rubrik boosted productivity, reduced errors, and saved costs, despite initial expenses, by replacing legacy systems and automating processes.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Sentiment score
7.4
Dell PowerProtect DD earns praise for support and proactive service, despite some delays and slow escalation processes.
Sentiment score
8.3
Rubrik is renowned for outstanding customer support, offering quick responses, knowledgeable assistance, and excellent issue resolution and communication.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have dedicated support from Dell for Vietnam, and they are responsive.
I have encountered an issue before with other brands that would not have occurred with Dell.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
Rubrik provides excellent customer service and technical support.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Sentiment score
6.9
Dell PowerProtect DD offers scalability for large operations, but planning for future capacity and upgrades is essential.
Sentiment score
7.9
Rubrik offers efficient scalability, supporting cloud and on-premises growth, with users praising its easy expansion and architecture.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
The solution is scalable to higher models, both vertically and horizontally.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Sentiment score
8.3
Dell PowerProtect DD is renowned for its stability, offering reliable performance with minimal disruptions despite occasional update challenges.
Sentiment score
8.1
Rubrik is praised for high reliability, robust performance, and effective support, making it a preferred choice for seamless operations.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
Rubrik has been stable, and we have not experienced any downtime.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
 

Room For Improvement

Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
Reviewers suggest improvements in deduplication, cloud integration, security, pricing, installation simplicity, and recovery speed for Dell PowerProtect DD.
Rubrik needs UI improvements, cost efficiency, better integration, enhanced security, multi-tenant support, and more comprehensive backup options.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
We need more efficient search capabilities that allow searching by last name or login ID.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
Including packaged training with the product at the time of purchase would be beneficial.
 

Setup Cost

Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
Dell PowerProtect DD is costly but valued for performance, deduplication, and support, especially in large enterprises.
Rubrik is a premium solution with high costs, offering good value and scalability for medium to large enterprises.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The backup solution cost is higher than the actual solution.
Rubrik is considered expensive, with a price rating of three out of ten.
We could mix and match to optimize costs for our needs.
Rubrik is expensive due to its robust hardware.
 

Valuable Features

Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
Dell PowerProtect DD offers efficient data protection with deduplication, scalability, security, and easy integration, enhancing storage savings and management.
Rubrik excels with instant recovery, intuitive interface, strong security, cloud support, and SLA-driven automation for seamless IT operations.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
Retention for data, deduplication, and replication between sites are valuable features.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
 

Mindshare comparison

Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Veeam Data Platform11.9%
Rubrik6.0%
Other76.0%
Backup and Recovery
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DD (Data Domain)27.4%
HPE StoreOnce18.6%
Dell PowerProtect Data Manager14.0%
Other40.0%
Deduplication Software
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Rubrik6.0%
Veeam Data Platform11.9%
Commvault Cloud6.1%
Other76.0%
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise20
Large Enterprise32
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise54
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am no...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me...
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
The typical use case for Dell PowerProtect DD (Data Domain) is for backup purposes; it is disk-based backup, which pr...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in l...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: August 2025.
868,275 professionals have used our research since 2012.