Code42 Incydr and Infrascale Backup & Disaster Recovery compete in the data protection category. Based on user reviews, Infrascale appears to have the upper hand due to its comprehensive features.
Features: Code42 Incydr is noted for its efficient real-time data recovery, strong endpoint protection, and clear visibility into data movement. Infrascale Backup & Disaster Recovery provides all-in-one disaster recovery solutions, significantly reducing downtime. Users also highlight its seamless data backup processes and cloud integration.
Room for Improvement: Code42 Incydr users suggest enhanced scalability, more robust mobile support, and more detailed alerting mechanisms. Infrascale needs a more intuitive setup process, better reporting tools, and a streamlined interface.
Ease of Deployment and Customer Service: Code42 Incydr has a straightforward deployment process and responsive customer service, with users highlighting the hassle-free setup and efficient support team. Infrascale, while powerful, is sometimes criticized for its complex initial setup, though its customer service is supportive and knowledgeable.
Pricing and ROI: Code42 Incydr offers competitive pricing and generates a high ROI, making it cost-effective. Users find the investment worthwhile for its reliable service and protection. Infrascale’s pricing reflects extensive features, with users feeling the ROI is justified due to reduced downtime and comprehensive data coverage.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Detect file exfiltration via web browsers, USB, cloud apps, email, file link sharing, Airdrop, and more. See how files are moved and shared across your entire organization – without the need for policies, proxies or plugins. Incydr automatically identifies when files move outside your trusted environment, allowing you to easily detect when files are sent to personal accounts and unmanaged devices.
Incydr prioritizes file activity based on 120+ contextual Incydr Risk Indicators (IRIs). This prioritization works on day 1 without any configuration. Incydr’s risk scoring logic is use case-driven and transparent to administrators. Incydr uses Watchlists to programmatically protect data from employees who are most likely to leak or steal files, such as departing employees.
Take action with appropriate responses to contain, resolve and educate on detected risk. Use Incydr Flows or SOAR integrations to initiate response controls that are proportionate to an activity’s risk severity. You’ll stop data leaks without getting in the way of employee collaboration and sanctioned file activity.
Improving your Insider Risk posture requires a change in employee behavior. Code42 Instructor provides bite-sized training to employees, delivered when they need it. Use Instructor in tandem with Incydr to send responsive video lessons when employees put data at risk. You’ll ensure appropriate data governance and compliance with security standards and corporate policies as well as report on the positive impact of your Insider Risk Management program.
Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA, and Split Rock Partners. For more information, visit code42.com.
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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