We performed a comparison between Code42 Incydr and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"It has quite a bit of flexibility in configuring backup sets."
"Risk factors can be adjusted for all intricate details."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Works in the background and users are able to perform restores."
"Code42 Next-Gen DLP is scalable."
"Low system overhead, setting retention policies, ease of use"
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The most valuable feature of this solution is that it is simple to use."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The initial setup was straightforward and we received support from the manufacturer."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"There doesn't seem to be any feature that is lacking."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"You can't always filter out data that you'd like to."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"I think one we can improve is the compression."
"Java, please get rid of Java."
"The application, written in Java, required far more system resources on a Client than other solutions."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
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Code42 Incydr is ranked 30th in Backup and Recovery with 78 reviews while Infrascale Backup & Disaster Recovery is ranked 38th in Backup and Recovery with 11 reviews. Code42 Incydr is rated 9.0, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365, whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect and Datto Cloud Continuity.
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