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Cloudflare vs Steelhead comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
4.8
Steelhead optimized WAN usage, saving £50,000 in costs, improving bandwidth efficiency, and enhancing user experience without extra investments.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
Without Steelhead, we would have spent much more on bandwidth costs.
Director, Head of Networks at MUFG, EMEA
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
7.0
Steelhead's customer service is efficient and knowledgeable, but local support and handling complex issues need improvement.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
Steelhead's support is generally good for typical issues yet can be time-consuming during complex problem-solving across teams, particularly for Active Directory integration.
Director, Head of Networks at MUFG, EMEA
I have no issues with technical support from Riverbed.
Senior manager at a tech services company with 201-500 employees
Riverbed's customer service and technical support would be rated an eight.
Commercial Manager at IT-Experience
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
6.9
Feedback on Steelhead scaling varies, with easy deployment praised, but licensing and bandwidth limitations noted by some users.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
If a customer has 1 GB traffic, they will only be able to utilize 600 MB of traffic with Steelhead.
Senior manager at a tech services company with 201-500 employees
It allows us to maximize use from our MPLS providers by handling traffic efficiently across phased deployments.
Director, Head of Networks at MUFG, EMEA
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
8.6
Steelhead offers reliable network optimization with stability, smooth upgrades, and effective technical support for seamless traffic flow and high availability.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
It's quite stable and provides all necessary alerts if something is wrong.
Director, Head of Networks at MUFG, EMEA
For instance, even if there is a power failure, Riverbed still works.
Senior manager at a tech services company with 201-500 employees
Steelhead helps significantly with large data transfers.
Commercial Manager at IT-Experience
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
Steelhead users desire improved traffic handling, integration, scalability, security features, intuitive setup, and comprehensive monitoring amid cost concerns.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Senior Solutions Architect at Think Power Solutions
Steelhead is very expensive, and the vendor should work on handling Oracle type of traffic better.
Senior manager at a tech services company with 201-500 employees
It would help if Riverbed could prevent such drastic impacts during updates.
Director, Head of Networks at MUFG, EMEA
It could still be useful in places with satellite communications, such as the south of Chile, or in the mining industry.
Commercial Manager at IT-Experience
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
Steelhead is costly but valued for performance and support, with complex licensing and varied pricing by usage.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
Buying the hardware initially is costly, but yearly maintenance and licenses are not as expensive.
Director, Head of Networks at MUFG, EMEA
Steelhead is considered an expensive solution in our country.
Commercial Manager at IT-Experience
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
Steelhead enhances WAN efficiency with data compression, TCP optimization, and caching, benefiting performance, bandwidth, and cloud migration cost savings.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
Functions like acting as an NTP server, DNS, DHCP, and auto-optimization mode enhance efficiency.
Director, Head of Networks at MUFG, EMEA
My actual traffic is around 2 GB, but I purchased a link from the ISP for only around 700 to 800 MB. All the prices that need to be paid monthly to the ISP are saved, which is a significant saving for my company after using Riverbed.
Senior manager at a tech services company with 201-500 employees
Steelhead's most valuable feature is its ability to hash and send only the important parts of the information, avoiding the resending of data.
Commercial Manager at IT-Experience
 

Categories and Ranking

Cloudflare
Ranking in WAN Optimization
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (13th)
Steelhead
Ranking in WAN Optimization
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
WAN Edge (10th)
 

Mindshare comparison

As of December 2025, in the WAN Optimization category, the mindshare of Cloudflare is 1.7%. The mindshare of Steelhead is 14.0%, up from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
WAN Optimization Market Share Distribution
ProductMarket Share (%)
Steelhead14.0%
Cloudflare1.7%
Other84.3%
WAN Optimization
 

Featured Reviews

HA
Owner at Hga consulting
Has helped manage client domains with streamlined access control and threat visibility
I don't know what areas could be improved with Cloudflare WAF; Cloudflare is constantly improving and adding features to their feature set. They're doing a good job, and as far as DNS and support for any domains that I create or my clients create, it's mandatory for me to make sure that they have Cloudflare as their DNS provider. The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service. It doesn't pay to try to host your own website.
Chaudhary Muhammad Moez Manzar - PeerSpot reviewer
Senior manager at a tech services company with 201-500 employees
Reduces operational costs through bandwidth optimization but struggles with high traffic licensing and complex deployments
The logs in Steelhead are fantastic. There is a deep level of logs such as top 10 docker and top 50 docker. I can check from the top 50 docker which type of application is optimizing well and which type of traffic is not optimized. Steelhead provides logs and percentage levels, which is good. I can see any type of log report, report security, different types of report availability, but it is not customizable. Overall, this is a good feature. Steelhead provides real-time optimization with graphs and tables on real-time optimization, informing us packet by packet including port, source IP, destination IP, and destination port number. This reporting and real-time monitoring is fantastic, although I faced a problem in Oracle. Steelhead mainly saves the money that needs to be paid to ISPs. My actual traffic is around 2 GB, but I purchased a link from the ISP for only around 700 to 800 MB. All the prices that need to be paid monthly to the ISP are saved, which is a significant saving for my company after using Riverbed.
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Comparison Review

it_user68487 - PeerSpot reviewer
Security Expert with 51-200 employees
Nov 6, 2013
CloudFlare vs Incapsula: Web Application Firewall
CloudFlare vs Incapsula: Round 2 Web Application Firewall Comparative Penetration Testing Analysis Report v1.0 Summary This document contains the results of a second comparative penetration test conducted by a team of security specialists at Zero Science Lab against two cloud-based Web…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Manufacturing Company
19%
Computer Software Company
17%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GRE tunnels. We have decreased site load times on Mobile 3G from 8 to 1,6 seconds ...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users.
What is your primary use case for Riverbed Steelhead?
I am currently working with Riverbed for replication between PR to DR for synchronization purposes, and for WAN optimization between replication from one data center to another data center. The mai...
 

Also Known As

Cloudflare DNS
RIverbed Steelhead
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Find out what your peers are saying about Cloudflare vs. Steelhead and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.