

Find out in this report how the two WAN Optimization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Without Steelhead, we would have spent much more on bandwidth costs.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Steelhead's support is generally good for typical issues yet can be time-consuming during complex problem-solving across teams, particularly for Active Directory integration.
I have no issues with technical support from Riverbed.
Riverbed's customer service and technical support would be rated an eight.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
If a customer has 1 GB traffic, they will only be able to utilize 600 MB of traffic with Steelhead.
It allows us to maximize use from our MPLS providers by handling traffic efficiently across phased deployments.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
It's quite stable and provides all necessary alerts if something is wrong.
For instance, even if there is a power failure, Riverbed still works.
Steelhead helps significantly with large data transfers.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Steelhead is very expensive, and the vendor should work on handling Oracle type of traffic better.
It would help if Riverbed could prevent such drastic impacts during updates.
It could still be useful in places with satellite communications, such as the south of Chile, or in the mining industry.
I find it to be cheap.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
The tool is a premium product, so it is very expensive.
Buying the hardware initially is costly, but yearly maintenance and licenses are not as expensive.
Steelhead is considered an expensive solution in our country.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Functions like acting as an NTP server, DNS, DHCP, and auto-optimization mode enhance efficiency.
My actual traffic is around 2 GB, but I purchased a link from the ISP for only around 700 to 800 MB. All the prices that need to be paid monthly to the ISP are saved, which is a significant saving for my company after using Riverbed.
Steelhead's most valuable feature is its ability to hash and send only the important parts of the information, avoiding the resending of data.
| Product | Market Share (%) |
|---|---|
| Steelhead | 14.0% |
| Cloudflare | 1.7% |
| Other | 84.3% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 8 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Cloudflare enhances web performance and security with features like CDN caching and DDoS mitigation while providing easy DNS management and intuitive setup through its user-friendly dashboard.
Cloudflare is recognized for its comprehensive web security and performance solutions. Speed improvements are achieved through caching mechanisms and DDoS protection, combining ease of DNS management with flexible page rules. The robust analytics and threat insight tools provide valuable data, assisted by a user-friendly dashboard allowing quick setup and configuration. An API offers dynamic DNS settings ensuring low latency and high performance across the globe.
What are Cloudflare's key features?Cloudflare finds utility across industries for DNS management and defense mechanisms. Its content delivery network assures fast content distribution and fortified security. Businesses integrate features like web application firewalls, load balancing, end-to-end SSL, and zero trust to protect websites from cyber threats while ensuring resilience and reliable performance.
Steelhead is the leading network optimization and application performance solution chosen by over 30,000 organizations worldwide. The performance of networks and applications directly impacts business productivity. Riverbed draws from nearly two decades of experience in driving network and application performance over Wide Area Networks with its flagship offering, SteelHead. SteelHead delivers the underlying technology that helps enterprises of all sizes maximize the efficiency and performance of the networks and applications used to run modern business.
SteelHead is proven to dramatically speed up the performance of applications anywhere in the organization while delivering the best end-user experience even under sub optimal network conditions. Reduce bandwidth utilization by up to 95%, deferring costly network bandwidth upgrades. Increase performance by up to 100x for on-premises applications.
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