Claroty Platform vs ISL Online comparison

Claroty and ISL Online are both solutions in the Remote Access category. Claroty is ranked #9 with an average rating of 8.2, while ISL Online is ranked #21 with an average rating of 9.0. Claroty holds a 0.8% mindshare in VUS, compared to ISL Online’s 1.0% mindshare. Additionally, 100% of Claroty users are willing to recommend the solution, compared to 100% of ISL Online users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

Claroty Platform and ISL Online both offer robust solutions for cybersecurity and remote support, respectively. Users prefer ISL Online for its comprehensive features and smoother deployment process despite the favorable pricing and support of Claroty Platform.

Features: Claroty Platform's valuable features include strong cybersecurity measures, extensive third-party integrations, and advanced monitoring capabilities. ISL Online provides remote support tools, accessibility, and multi-platform compatibility. Users favor ISL Online's diverse and user-friendly features over Claroty Platform's specialized functions.

Room for Improvement: Users suggest that Claroty Platform needs enhancements in its documentation, simpler configuration options, and better usability. For ISL Online, users recommend improved integration with other software, more intuitive navigation, and expanded integrations.

Ease of Deployment and Customer Service: Claroty Platform has a straightforward deployment model but can be complex for first-time users; it offers solid customer service. ISL Online provides an easy and quick deployment process, which users find very efficient, accompanied by responsive customer support. Users generally find ISL Online easier to deploy and support more responsive than Claroty Platform.

Pricing and ROI: Claroty Platform is considered cost-effective and delivers good ROI over time. ISL Online's setup cost is slightly higher, but users find the premium worth it due to its extensive features, and it also offers strong ROI. While Claroty Platform is appreciated for its affordability, ISL Online's robust feature set justifies its higher pricing for many users.

To learn more, read our detailed Claroty Platform vs. ISL Online Report (Updated: April 2025).

Buyer's Guide

Claroty Platform vs. ISL Online

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Claroty Platform is 0.8%, up from 0.2% compared to the previous year. The mindshare of ISL Online is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Deevanshi Priya

Cyber Security Security at PwC

Achieve certifications with progress tracking and potential for enhanced interactivity

I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…

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Stephen Yarrow

Remote Support Engineer at Driver Information Systems Limited

Great for remote support sessions with no maintenance and excellent technical support

The remote support session is great. We really like ISL Light. That's what we use all the time. We use it almost every day. Some people use other solutions like Splashtop, for instance, where you can do unattended support. Personally, I don't like unattended support. I would worry if it would be secure. There's no way I'd want someone logging onto my machine when I'm not here. With this, I log to ISL, I give them a pin number, and they have to physically type in the pin number and physically agree to them sharing their screen. It's much more secure than some of the other solutions like TeamViewer and Splashtop where you can do unattended support. It's more secure than any of the other products out there, available at the moment. The stability is great. It's got very good uptime. The technical support is great. Setting up the solution is easy and there's no maintenance involved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."

"Intune's feature that I have found most valuable is its auto-pilot feature."

"Microsoft Intune has definitely reduced management burdens."

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."

"The most valuable feature is the UEM capabilities."

"Stable product that's easy to set up compared to other MDM products."

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."

"Autopilot is the most valuable feature."

More Microsoft Intune pros

"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."

"Customer service is number one and the best."

"The solution's most valuable feature is the map, which shows everything that is connected and communicates with each other."

"Claroty is very beneficial for learning and adds value to your resume."

"The platform ensures security without imposing significant delays."

"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."

"The solution's asset management is really great compared to Dragos or Nozomi."

"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."

More Claroty Platform pros

"Setting up the solution is easy and there's no maintenance involved."

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"We can also monitor our systems at any time from practically anywhere."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"I personally really appreciate the file transfer feature as it is really easy to use."

"The most valuable feature is safety."

More ISL Online pros

Cons

"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."

"Lacking ability to leverage more iOS device management internally."

"The time we have to wait to deploy policies has room for improvement."

"The information we receive at the device level needs improvement."

"It needs incorporation of Knox, ZeroTouch, etc."

"There were several bugs with stability."

"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

More Microsoft Intune cons

"The product could be improved in terms of user interface design."

"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."

"The product's integration capabilities are an area of concern where improvements are required."

"Claroty Platform could improve the pricing to get more acceptability in the market."

"We face issues in the alert investigation area because it does not properly give the alert communication patterns."

"If more AI features could be included with the Clarity solution, it would be feasible for everybody."

"The graphical user interface is quite poor."

"Introducing an AI chatbot to assist you when you have doubts could be beneficial."

More Claroty Platform cons

"They need to better advertise the features."

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"I would like to be able to access and manage all brands of smartphones."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"There could be a section in the menu describing the new features and changes."

More ISL Online cons

Pricing and Cost Advice

"It is reasonable for the features it has."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"The tool is cheaper than our company's other MDM tools."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."

"Microsoft Intune is included in the E5 license at no additional cost."

More Microsoft Intune pricing and cost advice

"The tool is quite expensive."

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

"It's a bit expensive compared to other solutions."

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

16%

Computer Software Company

14%

Energy/Utilities Company

10%

Financial Services Firm

Computer Software Company

23%

Comms Service Provider

13%

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Which solution do you prefer: Nozomi Networks or Claroty Platform?

Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...

See all answers

What do you like most about Claroty Platform?

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...

See all answers

What needs improvement with Claroty Platform?

If more AI features could be included with the Clarity solution, it would be feasible for everybody. As AI is booming...

See all answers

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Compared 9% of the time

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Compared 90% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Claroty Platform

May 2025

Download Claroty Platform product report

Buyer's Guide

ISL Online

April 2025

Download ISL Online product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

Claroty

ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.

ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and categorization of devices, supporting multiple platforms for high uptime. With simple setup, users can manage devices remotely without interference. Enhancements include session recording, drawing tools, and an easily accessible code for remote connections. These features support organizations in maintaining efficiency and high service levels.

What are the key features of ISL Online?

Seamless Remote Connections: Facilitates interference-free connectivity.
Efficient File Transfer: Simplifies file retrieval and updates.
Platform Support: Ensures stability across devices and operating systems.
Security: Offers secure, attended access with ISL Light.
Session Tools: Includes drawing utilities and session recording.

What benefits to look for in ISL Online reviews?

Responsiveness: Offers quick customer support and feedback.
Reliability: Maintains consistent performance and uptime.
Security: Provides secure connections with simple code access.
Flexibility: Allows easy management of unattended devices.

ISL Online is extensively implemented in sectors like national broadcasting companies and public administration offices, aiding in secure remote support and unattended server control. Its flexibility allows these industries to manage devices efficiently, ensuring quick and effective technical assistance.

ISL Online

Sample Customers

Mitchells and Buzzers, Callaway

Rockwell Automation

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Buyer's Guide

Claroty Platform vs. ISL Online

April 2025

Free Report: Claroty Platform vs. ISL Online

Find out what your peers are saying about Claroty Platform vs. ISL Online and other solutions. Updated: April 2025.

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