Citrix Workspace vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 6, 2022
 

Categories and Ranking

Citrix Workspace
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.4
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.0
Number of Reviews
76
Ranking in other categories
Remote Access (3rd)
 

Mindshare comparison

As of July 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix Workspace is 5.0%, down from 10.4% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 5.4%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
Unique Categories:
No other categories found
Remote Access
17.3%
 

Featured Reviews

HuaLiu - PeerSpot reviewer
Feb 6, 2023
Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain
Our usage of Citrix Workspace includes standard office applications as well as specialized ones, such as those for automotive design and engineering from a major car manufacturer This solution has been convenient for us and has our capital cost increased. The most valuable feature of Citrix…
CK
May 25, 2022
Reliable, simple implementation, and scalable
Microsoft Remote Desktop Services could improve by having graphical acceleration I have been using Microsoft Remote Desktop Services for approximately two years. Microsoft Remote Desktop Services is stable and reliable. The scalability of Microsoft Remote Desktop Services is good. I have not…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Troubleshooting Citrix is pretty straightforward."
"I can access it from anywhere."
"It is a stable solution."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"Citrix Workspace's standout feature is its flexibility."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"In terms of the valuable features, I like the profile, the new version is really good."
"The performance is one of the main features of this solution."
"The solution is stable and reliable."
"The solution performs well and is easy to use."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"The solution is stable."
"The most valuable features are availability and security."
"The most valuable feature is the remote application access."
 

Cons

"If there are connectivity issues, there are stability issues."
"The initial setup is very complex."
"When there are technical issues, sometimes we can't get on the cloud."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"It takes time to load."
"Citrix duplicates multiple processes."
"The user interface needs improvement."
"There is a limitation on the number of concurrent users."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"The solution should introduce a chat feature for end users."
"The solution should have better security."
"The pricing could be better."
 

Pricing and Cost Advice

"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The tool is expensive."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"Citrix is expensive."
"We are seeing a return on investment with Citrix Workspace."
"The solution has a perpetual license and it is purchased upfront."
"The cost is fair."
"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."
"There is a licensing cost."
"We do not have to pay for the product."
"The price of Microsoft Remote Desktop Services is reasonable."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Computer Software Company
13%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint...
What needs improvement with Citrix Workspace?
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment i...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.
What needs improvement with Microsoft Remote Desktop Services?
When we update the environment, we face problems sometimes, and the users cannot use the system.
 

Also Known As

Citrix Workspace Cloud
Remote Desktop Services, MS Remote Desktop Services
 

Learn More

Video not available
 

Overview

 

Sample Customers

Lucas Metropolitan Housing Authority
Bank Alfalah Ltd.
Find out what your peers are saying about Citrix Workspace vs. Microsoft Remote Desktop Services and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.