We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"From my perspective, the most valuable feature is the manageability."
"The service dash and Workspace Environment Manager service are good features."
"The price and user interface are great."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"Citrix Workspace's standout feature is its flexibility."
"The ease of access and the confidentiality and security that it provides is what we like best."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"The solution offers good value for money."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable feature is the remote application access."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable features of the solution are ease of use and the simple environment."
"The most valuable features are it is fast and cost-effective."
"The installation is straightforward."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"The product has some bugs, making it an area of concern where improvements are required."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"If there are connectivity issues, there are stability issues."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"Performance could be better if there was a low latency improvement."
"We'd like to see more integration with other vendors."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"We'd like more granular security control of the desktop services."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The stability could be improved."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 75 reviews. Citrix Workspace is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Nerdio, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.