We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VNC Connect based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."ICA/HDX optimization policies."
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"The App is the most valuable feature."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"Stable product with straightforward setup."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"The product advances really fast. For some customers, we need better backwards compatibility."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"Tech support can be slow if you do not receive help from the US representatives."
"Pricing and technical support needs improvement."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"We occasionally have issues with the graphic software of the interface."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Earn 20 points
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while VNC Connect is ranked 16th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VNC Connect is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and F5 BIG-IP Access Policy Manager (APM), whereas VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Dameware Remote Support, Parallels Access and LogMeIn Rescue.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.