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Citrix Virtual Apps and Desktops vs VMware Horizon View comparison

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Buyer's Guide
Citrix Virtual Apps and Desktops vs. VMware Horizon View
July 2022
Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. VMware Horizon View and other solutions. Updated: July 2022.
620,068 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen.""The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform.""The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do.""The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good.""Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely.""The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure.""The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth.""The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."

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"Users can log in from anywhere and from a variety of devices.""The solution is secure.""I like that it updates quickly and allows users to have virtual desktops.""The most valuable feature of this solution has been security.""Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management.""Great for desktop management, particularly when it comes to all the upgrades.""VMware has a lot of experience in virtualization — they are the pioneers in virtualization.""The most valuable features are Instant Clones and AppStacks."

More VMware Horizon View Pros →

Cons
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.""If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.""As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover.""I think Citrix's support is good, but sometimes it is a little slow.""Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues.""The user profiles could use some improvement.""The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers.""It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."

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"Technical support could be better and faster.""Technical support is only average and can be improved.""Reporting could be improved, we currently have to export manually.""Deployment and configuration could be simplified.""The initial setup was not difficult but there is room for improvement.""Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy.""The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete.""The solution isn't quite mature yet. It needs more time to mature and to get more market recognition."

More VMware Horizon View Cons →

Pricing and Cost Advice
  • "Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
  • "The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
  • "The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
  • "Citrix is a mid-range cost solution compared to some others out there."
  • "In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
  • "If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
  • "It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
  • "The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
  • More Citrix Virtual Apps and Desktops Pricing and Cost Advice →

  • "This solution is expensive. A lot of companies in Mexico find that the price is too high."
  • "There is a monthly subscription for the use of this solution and it is expensive."
  • "Customers pay a licensing fee."
  • "The pricing can be relatively competitive, but sometimes you have to go back to VMware and ask for additional discounts. You can make it competitive If you're prepared to put in the work. The list prices and standard discounts may not be competitive, but if you push hard enough, you can get the price to where you need it to be."
  • More VMware Horizon View Pricing and Cost Advice →

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    Answers from the Community
    Dante Dano
    Dan Reynolds - PeerSpot reviewerDan Reynolds
    Real User

    I think VMware Horizon View is a very solid product. 


    I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS. 


    I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department. 

    Questions from the Community
    Top Answer:The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with.
    Top Answer:The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually.
    Top Answer:They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to… more »
    Top Answer:The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers.
    Top Answer:The pricing can be relatively competitive, but sometimes you have to go back to VMware and ask for additional discounts. You can make it competitive If you're prepared to put in the work. The list… more »
    Top Answer:VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.
    Ranking
    Views
    19,195
    Comparisons
    13,512
    Reviews
    19
    Average Words per Review
    1,582
    Rating
    8.3
    Views
    10,384
    Comparisons
    8,550
    Reviews
    20
    Average Words per Review
    384
    Rating
    7.7
    Comparisons
    Also Known As
    XenDesktop, XenApp (Citrix Virtual Apps)
    Horizon View
    Learn More
    Overview

    Citrix Virtual Apps and Desktops is a suite of virtualization solutions that provides users with secure access to any device while keeping IT control of virtual machines, applications, and security.

    Citrix Virtual Apps and Desktops enable admins to deliver secure virtual apps and desktops to any device without disrupting the user experience. Admins can control applications, security policies, and users via hybrid and on premises.

    The suite’s flexibility allows you to deploy applications in different resource locations. The platform integrates with Windows Azure, Amazon Web Services (AWS), and Google Cloud. It also integrates with on-premises hypervisors such as Microsoft Hyper-V, Nutanix AHV, VMWare vSphere, and Citrix Hypervisor.

    Citrix Virtual Apps and Desktops Key Features

    • Hybrid, multi-cloud capabilities: Citrix Virtual Apps and Desktops works in hybrid environments, delivering apps and desktops on premises to the cloud.

    • Comprehensive security: Security protocols and access controls are implemented across all devices connected to Citrix Virtual Apps and Desktops, regardless of location. It allows you to protect unmanaged endpoints and set granular controls.

    • Enhanced user experience: Delivers security and control while allowing end users to seamlessly access the resources and applications they need. With a communications optimization tool, the user experience remains constant even when the bandwidth is low.

    • Actionable analytics: Provides reporting and analytics and automated policy controls to assess the performance and security of the network. You can prevent security issues and enhance app performance with automated policy controls.

    Citrix Virtual Apps and Desktops Benefits

    Citrix Virtual Apps and Desktops offers several benefits for organizations that want to modernize their IT.

    • Reduces infrastructure costs: Citrix Virtual Apps and Desktops enables you to optimize your infrastructure without investing in a new architecture. According to Citrix, implementing Citrix Virtual Apps and Desktops can reduce your hardware capital expenditure by 56 percent a year.
    • Improves employee efficiency: Employees can securely access all applications, data, and resources they need to complete their tasks without risking security or having reliability problems. It provides users with immediate access to the tools and information they need to work.
    • Streamline software updates and rollups: Unlike on-premises deployments, Citrix Virtual Apps and Desktops doesn’t require updating software and OS on each machine.
    • Improves IT efficiency: DaaS reduces IT management costs because the platform is set in a central location and rolled out to network devices. It simplifies delivering relevant applications and desktops to new employees.
    • Enforces security: Citrix Virtual Apps and Desktops reduces the risks stemming from distributed workforces and endpoint devices. Providing control ensures that the data is secure and accessible to users across devices and environments and continuously updates security patches.

    Components managed by Citrix

    • Delivery controllers
    • Databases
    • Licensing
    • Monitor interface
    • Management interfaces
    • Cloud Connectors

    Components managed by the Customer

    • Citrix Gateway: a single secure point of access via the corporate firewall
    • Active Directory for authentication and authorization
    • Identity and access management
    • Virtual delivery agents
    • Hypervisors

    Capabilities

    • Delivers Windows and Linux apps
    • Multi-session Windows and Linux desktop
    • Single session Windows client on desktops
    • Single session Linux desktops
    • Non-domain joined
    • Remote PC access

      Reviews from Real Users

    • Jeff V., CEO at Lucid Tech Services, says, "Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."

      "We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today," comments Etienne D., a user at a financial services firm.

      Rod M., Technical Team Lead at an energy/utilities company, says, "In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required.

    VMware Horizon View, previously known as VMware View, is a virtual desktop infrastructure solution that provides users with virtual and mobile desktop management, flexible access, an optimal end-user experience and cloud computing. Horizon View also provides increased control and security of the desktop environment.

    End-users get to be more productive and enjoy the flexibility of accessing their desktop environments from many locations and devices, while IT remains in control of policies and security.

    Offer
    Learn more about Citrix Virtual Apps and Desktops
    Learn more about VMware Horizon View
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Amway, Hertz International, Metro Health, North Carolina State University, Ottawa International Airport, Revlon, and Whirlpool.
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm13%
    Insurance Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    University17%
    Government13%
    Financial Services Firm13%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider19%
    Government8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business51%
    Midsize Enterprise13%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    Buyer's Guide
    Citrix Virtual Apps and Desktops vs. VMware Horizon View
    July 2022
    Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. VMware Horizon View and other solutions. Updated: July 2022.
    620,068 professionals have used our research since 2012.

    Citrix Virtual Apps and Desktops is ranked 1st in Virtual Desktop Infrastructure (VDI) with 21 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 22 reviews. Citrix Virtual Apps and Desktops is rated 8.2, while VMware Horizon View is rated 7.8. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, the top reviewer of VMware Horizon View writes "Stable, with a straightforward setup, but could offer better pricing". Citrix Virtual Apps and Desktops is most compared with Citrix Workspace, Microsoft Remote Desktop Services, TeamViewer, Amazon WorkSpaces and Microsoft App-V, whereas VMware Horizon View is most compared with Microsoft Remote Desktop Services, VMware Fusion, VMware Horizon, VMware Workstation and Citrix Workspace. See our Citrix Virtual Apps and Desktops vs. VMware Horizon View report.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.